What are the responsibilities and job description for the Office Assistant position at Grace Fence?
About the Role:
Grace Fence is a new and growing fence installation company dedicated to providing exceptional customer care and high quality service. We are seeking a highly organized and professional Office Assistant to join our team. This role is ideal for someone who is self-motivated and able to work independently while supporting a team, can create and maintain routines, and excels at prioritizing and multitasking.
Responsibilities:
- Answer phone calls, respond to emails, and provide accurate and professional customer support
- Schedule and coordinate appointments, estimates, and project timelines
- Apply for permits and ensure all documentation is processed correctly and on time
- Maintain accurate records and update the project management system consistently
- Prepare and format contracts, reports, and other necessary documents
- Send invoices and follow up on payments as needed
- Follow up with potential clients to support the sales process and maintain relationships
- Assist the team with general administrative tasks and office organization
What We’re Looking For
- Highly organized individual who can create and maintain structured routines
- Ability to prioritize and multitask in a fast-paced environment
- Friendly and professional demeanor that instills confidence in customers
- Strong communication skills, both written and verbal
- Proficiency in Microsoft Word, PDFs, and a project management system (training provided)
- Attention to detail and accuracy in data entry, invoicing, and documentation
- Self-motivated and able to work independently while supporting a team
- Willingness to learn and adapt to company processes
- Fluent in English and able to communicate in Spanish (Spanish fluency not required).
Requirements:
- High school diploma required; Associate’s degree preferred
- Previous customer service experience required (does not have to be industry-related)
- Previous administrative experience is a plus but not required
Pay:
Base salary bonuses after training
3-Month Training Period . You’ll receive full training to ensure you’re confident in your role. After the training period, you will immediately become eligible to earn bonuses based on performance!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Ability to Commute:
- Sarasota, FL 34237 (Required)
Work Location: In person
Salary : $20 - $22