Bereavement Coordinator

Now Hiring Bereavement Coordinator

Purpose: The Bereavement Coordinator will be responsible for coordinating all clerical activities of the bereavement program.

Job Description

• Create Bereavement Contact Intervention Records (BCIR) for each deceased patient to track risk assessment and correspondence with survivor(s).
• Develop monthly bereavement audit on all documentation turned in by Chaplains and/or Social Workers to ensure compliance with the Grace Patient Care Policies and Procedures.
• Develop a monthly audit list of missing documentation and distribute to all Chaplains and copy Administrator and Clinical Director.
• Address and mail sympathy cards weekly.
• Print and prepare all bereavement mailings from the Allscripts or Brightree program the first business day of each month.
• Prepare and mail the approved holiday mailing for the survivors who lost loved ones in the last 12 months, October to October and mail in early November so mailing is received by families before the holiday season begins.
• Create bereavement binders for each month of the year to file the BCIR and all bereavement documentation. Check off each mailing that goes out so that a written record of all bereavement activity is complete at the end of 13 months or more. Once the 13 month anniversary and letter go out, close the file if appropriate and archive for future reference.
• Address all mailings, prepare paperwork for USPS bulk mail, and deliver mail to Kilmer facility in Edison no later than the 15th of each month.
• Maintain bereavement bulk mail spread sheet to track usage of bulk mail petty cash. Request additional funds when necessary from the Director of Operations or designee. Receipts for such funds are sent monthly to accounts payable.
• Maintain inventory of all approved bereavement supplies for distribution to team members as needed.
• Maintain an inventory of pre signed sympathy cards per team to be sent out to each survivor(s) immediately following the death of the patient.

Qualifications:

• High School Diploma or GED required
• Minimum two (1) year experience working within an office environment, clerical duties required
• Proficiency in Microsoft Office required
• Ability to multitask, strong attention to detail required
• Strong communication, interpersonal, and organizational skills