What are the responsibilities and job description for the Key Account Manager position at GraceKennedy Ltd.?
KEY ACCOUNT MANAGER
GraceKennedy Foods (USA) LLC – DBA La Fe is a subsidiary of GraceKennedy Ltd. We are a full-service distributor of a range of over 1,400 products in the categories of grocery, frozen, dairy and beverages. We represent some of the top brands of food products from the Caribbean, Central America, South America and Europe.
With operations located in Wood-Ridge, New Jersey; Miami, Florida and Atlanta, GA serving the Eastern United States, our solid network of sub-distributors and wholesalers augment our direct to retail operation, allowing coverage to the mid-western states and the West Coast.
GraceKennedy Foods is responsible for distributing the LaFe brand, Grace brand, Grace owned brands, and principal brands.
Purpose of Job
The Key Account Manager is responsible for the sales results of the assigned Chain Accounts, Customers and Distributors in the Florida area.
Key Outputs/Deliverables
- Manage and maintains contact with assigned accounts; promote positive relations with the Owners, Account Managers and/ or Buyers.
- Review, manage and achieve performance results; initiate and implement corrective action where needed.
- Develop new accounts.
Principal Responsibilities
- The Key Account Manager is responsible for managing sales activities, direct sales, customer relations, vendor relations and financial performance in all related activities.
- Maintains professional and productive relationships with major accounts, customers and distributors.
- Provide input from sales – including growth, competitive analysis, market trends, and business environment – for strategic planning processes.
- Conduct analysis to manage sales performance against corporate objectives and market developments.
- Work closely with Customers/Sales Representatives to manage the inventory movements to minimize product write-off due to short dated products.
- Prepares monthly sales reports - submits sales reports to key management team.
- Informed as to current status of sales and activities.
- Ensure credit policies and procedures are followed according to established guidelines.
- Monitor the collection of accounts receivable to ensure timely collection.
- Assist in promotional planning.
- Preparation of listing forms and deal sheets as needed.
- Ensures that sales materials and events are effective, complete, and timely.
- Assist in the annual budget planning process and regularly monitors expenditures.
Performance Criteria
- Contributes with helpful, complete, accurate and timely performance analysis.
- Responds to inquiries and investigates and resolves problems related to transactions handled by the department; serves as liaison with other departments in the resolution of day-to-day administrative and operational issues.
- Performance meets or exceeds company standards.
- Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
- Aptitude for solving practical problems and dealing with a variety of variables in situations where only limited standardization exists.
Minimum Education and Experience
- Bachelor's degree (B.A.); or three to five years related experience and/or training; or equivalent combination of education and experience.
- 3 Years or more experience with an established track record in sales in the Food/Beverage industry required.
- Bilingual: English/Spanish.
- Computer literacy, including effective working skills of MS Word, Excel, PowerPoint, Adobe products and e-mail required.
Key Competences
- Business Acumen.
- Strategic Thinking.
- Problem Solving/Analysis.
- Financial Management.
- Customer/Client Focus.
- Communication Proficiency.
- Time Management
Decision Making
- Market growth for all brands distributed by Grace-La Fe
- To make decisions regarding the achievement of departmental objectives with the guidance of the Manager.
Qualified persons are invited to submit applications by email to lynette.valerio@gkco.com no later than Monday, April 21, 2025.
We are Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, and other statuses protected by law.
www.lafe.com
www.gracekennedy.com
www.gracefoods.com