What are the responsibilities and job description for the Law Firm Administrator position at Gracemark?
Chief Operating Officer (COO) – Firm Administrator
Location: Hollywood, FL (Hybrid)
Experience Required: 3–5 years in leadership roles within a law firm or professional services environment
Salary: Competitive (based on experience)
About the Role
A well-established law firm is seeking a Chief Operating Officer (COO) / Firm Administrator to lead strategic operations, drive growth, and enhance efficiency. This role requires a hands-on leader with experience managing both in-office and remote teams. The hybrid work model allows for flexibility while ensuring strong leadership presence in the firm’s Hollywood, FL office.
Key Responsibilities
- Strategic Leadership: Implement and oversee the Entrepreneurial Operating System (EOS) framework to drive firm success.
- Team & Performance Management: Lead in-office and remote attorneys and staff, ensuring accountability for deadlines, settlement goals, and client service excellence.
- Process Improvement & Efficiency: Develop and refine internal workflows, case management, and operational procedures.
- Financial Oversight: Manage budgeting, profitability, and data-driven decision-making to support firm growth.
- Technology & Case Management: Oversee the use of Litify (Salesforce-based) and other case management systems to optimize firm operations.
- Multi-Location Operations: Support offices across Florida and Texas, ensuring alignment with firm-wide goals.
Qualifications
- 3–5 years of leadership experience in a law firm or professional services setting.
- Strong operational, financial, and process management expertise.
- Experience with EOS framework or similar strategic methodologies.
- Proficiency in case management systems (preferably Litify or Salesforce-based platforms).
- Proven ability to manage hybrid teams across multiple locations.
- A results-driven, confident yet humble leader who fosters collaboration and growth.
Why Join Us?
- Hybrid work model for flexibility and efficiency.
- Opportunity to lead and transform a growing law firm.
- Collaborative, high-performance team environment.
Job Type: Full-time
Schedule:
- 8 hour shift
Work Location: On the road
