What are the responsibilities and job description for the Apartment Manager - Senior Living position at Graceworks Housing Services?
Company info:
Graceworks Lutheran Services is a not-for-profit organization serving over 2000 older adults and adults with disabilities. We are a leader in offering services and settings that inspire and support a sense of home when people experience challenging and changing circumstances to aging and living with disabilities.
Graceworks Housing Services are committed to helping people maintain a safe and self-sufficient lifestyle where neighbors care for neighbors. Our nurturing communities provide well-maintained, affordable apartment housing for low-income elderly and disabled individuals in a comforting family atmosphere.
Graceworks Core Values:
Faithfulness to Christ - As part of the Church, Graceworks Lutheran Services performs its work in response to Jesus Christ and as an extension of his ministry.
Wholeness of Life - Recognizing and valuing the inherent worth of each individual, Graceworks Lutheran Services helps each person experience dignity and the fullest achievable level of physical, mental, emotional, spiritual and vocational ability.
Equality and Justice - Advocating justice, recognizing the equality of all persons when offering services and opportunities for service, and seeking to develop and balance societal resources to serve vulnerable persons who have more intense needs.
Quality of Service – Delivering the highest quality services possible by demonstrating competence, compassion, continuous improvement, innovation and creativity.
Integrity – Demonstrating honesty, integrity, fairness and trustworthiness, ensuring that actions and relationships represent a sincere and balanced expression of organizational values.
Stewardship of Resources – Exercising faithful stewardship of financial resources and physical assets, and is responsible and accountable for their proper deployment in the work of ministry.
Position Summary:
Full Time
Shift: 8:30am - 5:00pm (Monday – Friday)
Compensation: $16.00 - $17.00 per hour - Based on experience
Plan and provide activities for Memory Support residents in long term care and assisted living areas. Life enrichment services are geared to stimulate residents and promote or maintain independence and increase self-esteem. Activities include physical, intellectual, creative, social, spiritual, and service/volunteering opportunities.
Job Duties:
- Take all avenues possible, within budget constraints and with supervisor’s prior approval, to market the property and keep a paper trail on marketing in accordance with the AFHMP marketing plan, Inquiry log, and Community Tracking Log. Meet with community referrals at least twice a year. Maintain an average of 97% occupancy with a goal of improving to 98%.
- Update waiting list. Use Application Cover Page to note all follow-up with applicant.
- Contact prospective residents to interview, qualify, and complete appropriate verifications and lease agreements for initial certification. Interview prospective residents and conduct tour of the building.
- Schedule maintenance and repairs, painting, cleaning, carpet cleaning and inspection of vacant units.
- Responsible for correcting any file errors issues discovered during the monthly mid-month audit process. Corrections should be done immediately to avoid future bad debt and excessive write-offs but must be completed by the next audit visit.
- Supervise Service Coordinators and work cooperatively to promote and facilitate successful aging in place, coordination of services, resident volunteerism, community engagement activities, and disaster planning and fire/safety drills
- Supervise Maintenance and Custodial staff as a part of a team effort in maintaining the physical property to identified standards, promoting positive resident relations. Complete performance evaluations as required for the maintenance and custodial staff if applicable.
- Maintain and update office files for HUD inspections in a manner consistent with agency and HUD handbooks, regulations and notices. Achieve a satisfactory or better on the Management and Occupancy Review.
- Perform other duties as directed.
Qualifications:
Minimum Qualifications: Must be at least 18 years of age. Must be able to consistently lift 50 pounds. Some college preferred but not necessary. Must be able to get to and attend meetings and training away from the property. Must be able to take and pass Certified Occupancy Specialist certification within first 18 months of employment
Minimum Experience: Prior property management experience desired but not necessary. Work experience utilizing basic business skills and human relations may substitute for this.
Top benefits:
- Tuition reimbursement options
- Paid time off
- Employee Assistance Program and Success Coach are free resources to help you be successful in all areas of your life
- Health Insurance
- Dental Insurance
- Extended Illness Benefit
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $16 - $17
