What are the responsibilities and job description for the Host/Hostess position at Grade A Cleaning Services LLC?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in our boutique hotel. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring an exceptional dining experience. Your ability to communicate effectively and manage guest relations will be essential in maintaining our restaurant's high standards of customer service.
Part Time Shift:
- Friday - Sunday
- 7am - 10am
- Must have open availability/Flexible
Responsibilities:
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements to optimize table turnover while ensuring guest comfort.
- Maintain an organized waitlist and communicate wait times accurately to guests.
- Provide menus and inform guests about specials or promotions.
- Assist in managing the flow of service during busy periods, ensuring timely seating and service.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Collaborate with the serving staff to ensure seamless communication regarding guest needs and preferences.
- Uphold cleanliness and organization at the host stand and dining area.
Skills
- Excellent guest relations skills to foster a positive dining experience.
- Proven customer service abilities, with a focus on hospitality and satisfaction.
- Familiarity with food service operations is preferred, enhancing your ability to assist guests with menu inquiries.
- Ability to communicate clearly and effectively with both guests and team members in a fast-paced environment.
- Previous setting is advantageous but not required.
Join us as we strive to provide outstanding service in a vibrant atmosphere!
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Flexible schedule
Shift:
- Morning shift
Work Location: In person
Salary : $15