Academic Coach - Workforce Diploma Program

Job Description

About Us:

In partnership with educators, government agencies, and community leaders across the nation, Graduation Alliance provides versatile pathways to high school graduation for youth and adults, fosters college and career exploration, and connects job creators to skilled and ready workers. Since 2007, Graduation Alliance has worked with more than 650 state agencies, school districts, community colleges, and workforce boards around the country to recruit, re-enroll, educate, and mentor students. Graduation Alliance also operates The American Academy, an exemplary online high school that is fully accredited by the Northwest Accreditation Commission, a division of Cognia.

Our full-service diploma completion programs can be delivered in facility-based, blended, or fully online settings. These programs are supported with recruiting, transcript analysis, technology, coaching and mentoring, and robust support services.

We also develop and facilitate skill certification packages with tailored support to students of all ages. In coordination with local and national employers, we offer work experience, internship programs and job placement. And we partner with institutions to provide pathways to post-secondary education and career training, complete with preferential enrollment, dual credit opportunities, and early financial aid reviews.

In early 2021, Graduation Alliance became a Certified B Corporation. B Corporations use the power of their businesses to build a more inclusive and sustainable economy, and meet the highest verified standards of social and environmental performance, transparency, and accountability.

Graduation Alliance works for one common goal: creating opportunity through the power of education.

Job Description:

Graduation Alliance is looking for an Academic Coach to join a team dedicated to helping at-risk youth and adults reach graduation day. Academic Coaches work directly with students via phone, email, text, chat and other social media to implement interventions intended to increase student success. Academic Coaches are the primary point of contact for academic resources and work with students to develop learning plans, assist with study skills and help them stay motivated.

This is a full-time, fully remote position.

Duties And Responsibilities

Responsibilities:

Academic Coaches mentor students proactively through the process of completing and earning a high school diploma, including:

• Implementing interventions to help promote student success

• Providing program information and enrollment assistance to students and parents

• Evaluating transcripts and creating learning plans for students

• Reviewing post-school goals and coordinating with local student advocates to help students create a “high school and beyond” plan

• Scheduling and coordinating student testing

• Ensuring students have the tools, supplies, and support they need to maintain their goals.

• Monitoring, tracking and recording student communications and interactions

• Ensuring that processes and procedures comply with local, school district and federal regulations as defined by senior management

Qualifications:

• An undergraduate degree in social work, education, counseling, or a related field is strongly preferred. This is a requirement for staff members working with students in Texas.

• For staff members working with students in California, Michigan, and Washington state, a bachelor’s degree in social work, counseling, education, or a related field is required OR at least two (2) years’ experience providing case management, counseling, or related direct services to at-risk individuals.

• One-year successful educational counseling experience is strongly preferred

• Experience in high school teaching, tutoring or mentoring is strongly preferred

• A valid teaching, counseling, or administrator license is highly desirable

• Call center experience preferred

• Experience building relationships with at-risk students

• Strong written and verbal communication skills

• Critical thinking, curiosity and good listening skills

• Well-developed emotional intelligence (ability to empathize/sympathize and motivate).

• Comfort with technology, social media and learning management systems.

• Team-focused, “can-do” attitude about the achievement of goals

• Superior organizational skills, ability to prioritize, multitask and work independently

Both Stratus.hr and Graduation Alliance will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, creed, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), past, current, or prospective military service, and/or citizenship, or any other classification protected by applicable local, state or federal law.

In compliance with the Drug-Free Workplace Act of 1988, Graduation Alliance and Stratus.hr have a longstanding commitment to providing a safe, quality-oriented and productive work environment.