Student Success Coordinator

Job Description
Company Profile:
In partnership with educators, government agencies, and community leaders across the nation, Graduation Alliance provides versatile pathways to high school graduation for youth and adults, fosters college and career exploration, and connects job creators to skilled and ready workers. Since 2007, Graduation Alliance has worked with more than 650 state agencies, school districts, community colleges, and workforce boards around the country to recruit, re-enroll, educate, and mentor students. Graduation Alliance also operates The American Academy, an exemplary online high school that is fully accredited by the Northwest Accreditation Commission, a division of Cognia.

Our full-service diploma completion programs can be delivered in facility-based, blended, or fully online settings. These programs are supported with recruiting, transcript analysis, technology, coaching and mentoring, and robust support services.

We also develop and facilitate skill certification packages with tailored support to students of all ages. In coordination with local and national employers, we offer work experience, internship programs and job placement. And we partner with institutions to provide pathways to post-secondary education and career training, complete with preferential enrollment, dual credit opportunities, and early financial aid reviews.
In early 2021, Graduation Alliance became a Certified B Corporation. B Corporations use the power of their businesses to build a more inclusive and sustainable economy, and meet the highest verified standards of social and environmental performance, transparency, and accountability.

Graduation Alliance works for one common goal: creating opportunity through the power of education.

Position Summary:
The Student Success Coordinator will work directly with at-risk students (both in person and remotely), over the phone, email, text, chat, and other social media to implement interventions intended to increase student success and lead to high school graduation.

This role must be able to work on campus in Detroit, Michigan.

Duties And Responsibilities
Responsibilities:
The Student Success Coordinator is responsible for:

• Implementing interventions to help promote credit and learning recovery, success for all students, including special education.
• Create a Student Success Plan for every student.
• Map transcripts from previous school(s).
• Schedule students courses strategically and in compliance with Michigan Department of Education curriculum and course requirements.
• Provide social/emotional support and resources to help students work through obstacles.
• Provide students with organizational tools to help them balance school, work, and life.
• Provide tutoring when needed or requested.
• Engage parents of minors to create a collaborative effort in educating students and developing success strategies and plans, including weekly communication.
• Ensure students have the tools, supplies, and support they need to maintain their goals.
• Monitor, track, and record student communications and interactions.
• Ensure the school's monthly credit earned rate averages .50 or higher.
• Manage all student/family contact efforts for school.
• Communicate student progress and needs for the school to the team and leadership.
• Assist with management of day-to-day daily school operations.
• Other related duties and special projects as assigned.

Qualifications:

• Located in Detroit, MI area and ability commute daily to Achieve-Detroit campus
• Experience building relationships with at-risk students.
• Strong written and verbal communication skills.
• Critical thinking, curiosity, and good listening skills.
• Well-developed emotional intelligence (ability to empathize/sympathize and motivate).
• Strong administrative, technology, social media, and learning management systems skills.
• Team-focused, “can-do” attitude about the achievement of goals.
• Superior organizational skills, ability to prioritize, multitask, and work independently.
• Undergraduate degree preferred.

Both Stratus.hr and Graduation Alliance will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, creed, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), past, current, or prospective military service, and/or citizenship, or any other classification protected by applicable local, state or federal law. In compliance with the Drug-Free Workplace Act of 1988, Graduation Alliance and Stratus.hr have a longstanding commitment to providing a safe, quality-oriented and productive work environment.

Benefits
Medical, Dental, Vision Insurance
Life Insurance, Short and Long Term Disability Insurance
HSA
FSA
Parental Leave
Employee Assistance Program
PTO
Retirement Program
Employee Ownership Program
Tuition Reimbursement
Student Loan Repayment Program

Skills & Qualifications
Google Suite
Tutoring Experience
Relationship Building Experience
Critical Thinking Experience
Bachelors Degree (Preferred)
Experience With At Risk Youth
Learning Management System Experience

Bonus
Bonus plans are presented annually. This position is eligible for an annual bonus based on company goals.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $24 - $26