What are the responsibilities and job description for the Director of Client Services position at Grady Britton?
We’re looking for a new Director of Client Services
Interested in this role You can find all the relevant information in the description below.
About Grady Britton :
Grady Britton is a full-service brand agency based in Portland, Oregon. Our specialty lies in building brands that do more; creativity inspired by business goals and a will to be great. Grady Britton is a certified B Corporation, meaning we voluntarily invest in meeting significantly higher standards of sustainability, governance, and giving back to the community in our daily operations. Our motto, “Leave today better than yesterday,” inspires us to improve, inspire, challenge, and create for the better.
Grady Britton values the experience and knowledge that different team members bring to our workplace to create a diverse environment. We work to provide an environment of mutual respect where all employees, regardless of identity, can have their best career. We seek candidates who can help us authentically engage communities of different backgrounds, cultures, ages, sexual orientations and identities, disabilities, and education levels.
About the role :
We are searching for a Director of Client Services to lead our account team and enhance client experience and value across the agency. This role will focus on delivering successful client experiences and financial outcomes by leading our account team and influencing cross-functional agency teams.
Responsibilities include :
- Lead and manage a senior-level account management team, coaching and developing them to ensure high performance.
- Direct involvement with clients, managing some directly while ensuring effective engagement across all clients via assigned client teams :
Leading their thinking and adding value consistently to client engagements.
Reliable projections of client revenue.
Qualifications :
Other Position Details :
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