What are the responsibilities and job description for the Scheduling Representative - Outpatient Behavioral Health - Day Shift position at Grady Health?
Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady!
10 Park Place
SUMMARY
The Scheduling Representative schedules designated Primary Care, Specialty/Subspecialty, and Radiology outpatient visits within Grady Health system. Performs the scheduling function in a high volume, fully computerized environment. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physician offices.
QUALIFICATIONS
- High School diploma or GED required
- Prior experience in appointment scheduling, patient access, billing, customer service or health care is required.
- Inbound high volume call center experience is preferred.
- Must be able to accurately type a minimum of 30 WPM.
- Must possess data entry and customer service skills and a clear and present speaking voice.
- Must possess general knowledge of radiological procedures, exam preparations, exam sequencing, and other related functions.
- Medical assistant or CPAR certificationis preferred.
- Billing preferred
- Knowledge of medical terminology is highly preferred.
- Knowledge of Siemens OAS Gold/Siemens Invision health information system, word processing, and spreadsheet programs is preferred.
Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
