Relationship Manager

Description

Position Summary
The Sales Representative is responsible for developing new prospects and interacting with existing customers to increase sales of the company’s products and services and maximizing profitability within defined sales territory.

Essential Job Functions
• Proactively network for new-customer contacts with the intention of building long-lasting business relationships.
• Seek out, attract, acquire, grow, and maintain long-term profitable customer relationships, and become the clients' trusted partner through needs-based products or solutions.
• Develop a qualified prospect list and sets up meetings with and forms new relationships with clients.
• Maintain contact with, gathers feedback, looks at what clients want and need, and finds ways to fulfill those needs with the company's products or services.
• Collaborate with Operations Managers to develop sales strategies.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and commercial pricing models.
• Travel to facilities within the defined sales territory to manage new customers and maintain existing client relationships.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

Qualifications

Skills and Qualifications
• High school education or equivalent.
• Some college courses in business, marketing and/or sales.
• Minimum 4 years of sales or customer relationship experience.
• Relevant outside sales experience in the oil and gas industry with a track record of account growth.
• Knowledge and experience with CRM software systems/databases.
• Proficiency in Microsoft Office Suite.
• Strong verbal and written communication skills.
• Extensive knowledge of relevant product line and company services.