Healthcare Authorization Coordinator

Job Title: Authorization Coordinator

Position Summary:

The Operations Coordinator will ensure the goals and objectives of the business are met by supporting all functions and coordinating all operations within the business.

Duties/Responsibilities:

• Answers questions from staff and addresses and resolves complaints and concerns regarding logistics, technology and company resources.
• Ensures staff adheres to deadlines, procedures, and quality standards; works to resolve any problems or errors.
• Explains and implements company and departmental policies, procedures, and standards.
• Collaborates with management concerning policies, procedures, and standards.
• Assists with HR-related tasks such as: onboarding, training, and performance management. Including training of employees within GBS platforms.
• Ensures the collection of accurate client data to ensure successful insurance authorizations and claims processing and scheduling of new clients.
• Verifies benefits of prospective clients and resolves any issues or problems with incorrect or missing data.
• Manages and oversees company website and social media including the addition or editing of content, SEO and problem resolution.
• Coordinates with end users on all IT platforms and ensures staff has IT tools necessary to successfully perform their duties.
• Supports Healthcare Office Administrator with appeals processing.
• Resolving billing issues between employees and platforms. Support/advise employees on correcting issues.
• Review billing reports and report to the Executive Director and Accounts Receivable.
• Other duties as assigned.

Required Skills and Abilities:

• Excellent organizational skills and attention to detail.
• Effective and creative negotiator and problem solver.
• Ability to work independently and prioritize tasks/goals for self and others.
• Effective written and verbal communication skills with individuals and groups at all professional levels.
• Strong knowledge of various technology and software, as well as the ability to troubleshoot IT issues.
• Consistently demonstrates a high level of integrity, responsibility, accountability, teamwork and ethics.
• Effective with shifting roles, responsibilities, and expectations in a changing environment.

Education and Experience:

• Bachelor's degree in Business Management, Business Administration or related field required.
• Five years of related experience required.
• Experience providing services to individuals with developmental disabilities is a plus.
• Some supervisory or leadership experience is a plus.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in West Long Branch, NJ 07764

Salary : $50,000