Graham C-Stores Lead Cashier

Customer Service Representative – Gas Station/Convenience Store

Town: Romeoville

Benefits Offered: Medical, Dental, Vision, Life, Profit Sharing

Customer Service Representative – Gas Station/Convenience Store

Graham C-Stores Co is a third generation family owned petroleum industry. Its roots began in the home fuel oil business in 1922. In time the business has grown to 26 gas station/convenience store locations throughout the Chicago area suburbs including Munster Indiana. Our goal is to provide the utmost customer satisfaction by providing quality customer service and products to the communities we serve. In that, we are looking for quality customer service representatives full and part-time to join our Company to be a part of our team.

Position Title: Lead Cashier, Graham C-Stores Company

Job Description: Safely operate and work the gas/convenience store in a manner which will provide our customers courteous, prompt and friendly service to the highest standard. Willing to be trained to assume the duties in the absence of the store manager.

Key Responsibilities: Lead Cashiers are a key component of company store operations. They must be able and willing to follow direction as provided by supervisors. They must understand that their conduct sets an example for the staff and can undermine or encourage support of company policy. Being able to manage their time and complete all tasks assigned sets the right tone for all employees.

Problem solving and Customer Service are a high priority for all Lead Cashiers. Difficulties can be avoided by adhering closely to all policy manuals and procedures outlined in the Employee Handbook and the Procedure Manual provided to all employees.

· Greet and thank every customer to enhance the customer experience.

· Maintain and demonstrate positive customer relations.

· Run cash register, lotto machine fuel dispensers, etc.

· Process transactions for the customer.

· Maintain store cash control within company standards.

· Maintaining store cleanliness inside and out, stocking, store layouts and displays.

· Provide a proactive attitude toward in-store promotions and sponsorships.

· Maintaining personal appearance by adhering to the Company dress code policy.

· Adhere to company policies by being a positive role model and maintaining a positive attitude as a team member with Graham C-Stores Company.

Skills/ Qualifications:

· Ability to read and comprehend simple instructions, short correspondence, memos, and the ability to write simple correspondence is required.

· Ability to effectively present information in one-on-one and small group situations with customers, vendors and other employees of the Company.

· Ability to add, subtract, multiply and divide.

· Ability to understand and complete multiple step instructions. To deal with a variety of unexpected and/or adverse situations.

· Ability to multi-task as needed.

· Ability to stand 5 hours.

· Able to carry, move or lift up to 50 pounds.

· Previous retail experience preferred.

Requirements:

· Valid driver's license, auto insurance, and vehicle registration.

*Disclaimer: this job description in no way states that these are the only duties performed by this employee. He or She will be required any other instructions and to perform any other duties requested by his or her supervisor. This describes the position currently available. It is not an employee contract. Our company reserves the right to modify job duties or job descriptions at any time.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Work Location: In person

Salary : $17