What are the responsibilities and job description for the Law Firm Intake Coordinator position at Graham & Graham Co, L.P.A.?
Zanesville law firm seeking Intake Coordinator. Qualifications: experience preferred, but not required. Strong communication and organizational skills are necessary. Salary commensurate with experience. Benefit package included.
Are you Ready to Be the First Step in Changing Lives?
At Graham Law, we're more than just a law firm - we're a team dedicated to helping people navigate life's toughest challenges. As our Intake Coordinator, you'll be the welcoming voice that greets our clients, uncovers their needs, and sets them on the path to tackle their unique issues.
What You'll Do:
- Answer incoming calls and serve as the first point of contact for new clients.
- Assess callers' needs and gather critical details with care and efficiency.
- Utilize our case intake software to log information and route callers to the right attorneys.
- Provide a professional experience leaving every caller with a positive impression of our firm.
- Collaborate with our legal team and marketing director to ensure seamless follow-up and client satisfaction.
Who You Are:
- A natural communicator with a friendly, empathetic demeanor.
- Organized and tech-savvy, with an eye for detail.
- Comfortable juggling multiple tasks in a busy setting.
- A team player who's excited to learn about the legal world.
- Bonus: experience in customer service or sales.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $22
