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Hospice Triage RN, Part Time

Graham Healthcare Group
Lansing, MI Part Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 6/16/2025

Graham Healthcare Group is hiring a Hospice Triage Registered Nurse to join our dynamic team. The Hospice Triage Registered Nurses collaborate to provide management and delivery of patient care plans. This position will be in our Troy, MI office location.

Hospice Triage Registered Nurse Job Responsibilities:

  • Responsible for all triage calls during the assigned business hours
  • Responsible for reporting all information to team at end of shift, as well as syncing back electronic documents in a timely fashion
  • Stay up to date with current memos and updates to system, read emails, and communicate with team
  • Respond to incoming telephone calls from patients and families in a courteous and professional manner with respect for individual, cultural, and spiritual differences
  • Make patient care decisions in response to incoming patient telephone calls, using current patient databases and professional nursing judgement; such responses may include giving advice or direction to the patient/family, contacting the physician, or scheduling a visit
  • Triage after-hours calls with the goal of problem resolution, patient satisfaction, patient safety, symptom management, positive patient outcomes, and reduction of preventable ER/hospital admissions; initiate communication with attending physicians, other team members, and agencies when needed
  • Coordinate/direct after-hours care for the assigned home care and hospice regions including coordination of referrals; contacting patients/interdisciplinary team members as needed or directed; staffing; and scheduling of afterhours visits, DME /IV, supplies, etc.
  • Review hospice referrals received after hours; assign staff as appropriate; coordinate, update, and communicate any/all changes to all disciplines, regional scheduling personnel, and to customer service center
  • Follow up as needed and appropriately with management staff pertaining to any concerns regarding patient care
  • Document accurately and appropriately each patient call and/or encounter in real time and maintain up-to-date patient records for coordination of care
  • Coordinate and assign visits which you identify as medically necessary or which is requested by hospice patients/caregiver to meet patient needs

Qualification Requirements:

  • Associate degree or higher from an accredited School of Nursing
  • RN license in the state in which you work
  • A minimum of two (2) years of experience working as a Registered Nurse including Hospice experience
  • Demonstrated experience with tablets, mobile phones and EMR software

About Graham Healthcare Group:

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

  • Competitive Pay: With opportunity for advancement
  • Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
  • Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
  • Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day.
  • Retirement: Save for your future with our company offered 401k and Company Contribution Plan.
  • Company-Paid Education Programs: Grow your career by taking advantage of discounts on tuition for selected courses offered by Purdue and Kaplan.

Benefits may vary based on your employment status.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR246515

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