What are the responsibilities and job description for the Customer Service Specialist position at Grainger?
Grainger is seeking a highly motivated and customer-focused Customer Service Specialist to join our team. As a key member of our sales team, you will provide exceptional service to customers in a fast-paced retail environment.
The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work independently with minimal supervision. You will be responsible for:
- Providing solutions to customers' needs and exceeding their expectations
- Maximizing sales opportunities and creating customer loyalty
- Adapting communication style to different audiences and situations
- Picking, preparing, and staging orders for customers
- Preparing customer backorders and putting away stock received
- Assisting with merchandising and showroom replenishment
- Performing inventory counts and maintaining accurate records
- Learning and navigating through different computer systems for customer-facing and warehouse activities
- Maintaining a safe and clean work environment
We offer a competitive hourly rate of $19-$20, as well as access to benefits, employee discounts, and professional development opportunities.
Salary : $19 - $20
