What are the responsibilities and job description for the DC Quality Assurance Coordinator (Easton, PA) position at Grainger?
Company Overview
W.W. Grainger, Inc. is a business-to-business distributor of products used to maintain, repair and operate facilities. Approximately 3 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including healthcare, manufacturing, government and hospitality. They place orders online, with mobile devices, over the phone and at local branches. More than 4,800 key manufacturers supply Grainger with 1.5 million products made available to customers through Grainger’s distribution centers and branches.
Shift and Location
Shift: Day Shift
Location: This facility is located in Easton, PA. Training and on boarding upon hire will occur in our Bordentown, NJ facility
You Will
- Process customer returns and damaged inventory.
- Resolve inventory discrepancies, zero picks, failed allocations, cycle re-counts and perform stock checks.
- Process inbound exceptions, misrouted freight, and Return Goods Issues (RGA)
- Perform random and quality audits on the dock and put away locations for inventory, order and date sensitive quality issues.
- Troubleshoot orders using SAP/EWM.
- Provide feedback on how to improve exception type work through work with internal partners as well as external corporate partners.
- Perform adjustments to inventory in the warehouse management system.
- Meet or exceed daily productivity, quality, and safety goals.
- Have general awareness of all sub-processes that support DC operations.
- Be willing and able to fill in for other positions both inside and outside of ICQA including Inbound Check-In and Put Away and Outbound picking and packing depending on shift coverage needs.
- Perform necessary housekeeping duties in order to maintain a clean, safe, and organized work environment.
You Have
Preferred Education & Experience
- Must have good communication skills written and verbal
- Must have the ability to work in a team environment.
- SAP and EWM/MOVE experience preferred (or like systems)
- Must display a high degree of accuracy, attention to detail and good math skills.
- Problem solving and LEAN thinking skills to allow for continuous improvement to the inventory maintenance needs of the warehouse.
Work Environment
- Must be able and wiling to be licensed to operate PIE (warehouse machines).
- Must be willing and able to tolerate heat, cold, noise, and dust in a warehouse environment and work around moving equipment.
- Must be able to meet minimum performance expectations
- The physical requirements for this position include frequently lifting, pushing and sliding packages that typically weight up to 50 lbs, and may have to ocassionally lift up to 75 lbs.
DE&I Statement
Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Salary : $40,600 - $51,400
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