What are the responsibilities and job description for the Field Account Representative-BENCH position at Grainger?
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
- Maintain account and customer contact and record follow-up details in Grainger's Customer Relationship Management (CRM).
- Take a proactive approach to increasing sales with each account while using a wide array of available communication channels in order maximize their purchasing with Grainger.
- Achieve or exceed shared metrics of daily calls, customer face time minutes.
- Report accurate information on overall results of customer interactions.
- Identify opportunities, negotiate sales; manage needs and cost requirements.
- 1 or more years of sales building experience.
- High School diploma or GED or 2-year degree.
- Travel required to each customer within aligned market and may have occasional overnights depending on territory.
- Medical, dental, vision, and life insurance plans.
- Generous paid time off (PTO) and 6 company holidays per year.
- Automatic 6% 401(k) company contribution each pay period.
- Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Salary : $50,200 - $75,300