What are the responsibilities and job description for the Senior Manager, Merchant position at Grainger?
Senior Manager, Merchants are important leaders at Grainger as they connect customer needs with the right product solutions and category strategy. As a Senior Manager, Merchant, you will establish and lead the strategy of a category of up to $600M in annual revenue. You will work with multiple teams across the organization to implement the category strategy like Supplier Management, Product Information, Publishing, and Software Development. You will get prime exposure to the MRO industry. Reporting to a Director of Merchandising, the Senior Manager, Merchant is based out of Grainger’s Chicago, IL Merchandise Mart office but will work from either the Lake Forest, IL headquarters or downtown Chicago, IL Merchandise Mart office 3 days per week.
You Will
- Start with the voice of the customer. Conduct external research like markets and competition performance and use internal data that includes purchasing patterns, interactions on Grainger.com, and customer feedback.
- Establish a category strategy and implement it (manage multiple workstreams and keep teams accountable).
- Establish the right product assortment: add and discontinue products, select suppliers, and determine branding strategy, including our private label.
- Build the right customer experience by building meaningful product groupings, select attributes for web filters, establish product table structures, and determine the content strategy (product information, images, and complementary materials).
- Challenge the status quo, promote change, navigate uncertainty, and identify opportunities to accelerate growth and expand market share.
- Use large amounts of data in ways that facilitate decision-making.
You Have
- Bachelor's degree required in engineering, technology, science, marketing, logistics, business or relevant field.
- 7 years of professional experience.
- Familiarity with manufacturing processes and MRO customers.
Salary : $600
