What are the responsibilities and job description for the Cashier/Server/Host position at Gram's BBQ Restaurant & Catering?
About Us: Gram's BBQ is a beloved local barbeque restaurant known for our delicious food and warm, welcoming atmosphere. We pride ourselves on providing exceptional service and creating memorable experiences for our customers.
Job Description: We are looking for a friendly and enthusiastic individual to join our team as a Host/Cashier/Server. In this role, you will be the first point of contact for our customers, ensuring they feel welcomed and valued from the moment they walk through our doors. You will also handle cashier duties and serve our delicious barbeque dishes with a smile.
Responsibilities:
- Greet customers warmly as they enter the restaurant and provide a friendly and welcoming atmosphere.
- Assist customers with seating arrangements and manage the waitlist during busy times.
- Take customer orders accurately and efficiently, ensuring all special requests are noted.
- Handle cashier duties, including processing payments and providing accurate change.
- Serve food and beverages to customers in a timely and courteous manner.
- Answer customer inquiries about the menu, specials, and catering services.
- Maintain a clean and organized work area, including the dining area and cashier station.
- Collaborate with team members to ensure smooth and efficient restaurant operations.
- Provide exceptional customer service and ensure a positive dining experience for all guests.
Qualifications:
- Great personality and a genuine love for people.
- Strong communication and interpersonal skills.
- Reliable and punctual, with a strong work ethic.
- Basic math skills for handling cash transactions.
- Ability to work well in a team and get along with others.
- Previous experience in a restaurant or customer service role is a plus, but not required.
Must be available to work all hours, including evenings, weekends, and holidays.
Benefits:
- Competitive hourly wage.
- Opportunities for growth and advancement within the company.
- Employee discounts on delicious barbeque meals.
- Friendly and supportive work environment.
