What are the responsibilities and job description for the Cashier/Customer Service Representative position at Grambling State University?
Job Summary
Primary responsibilities include is to ensure accountability of University receipts and funds at all times by balancing the daily cash reconciliation with the day's transaction and performing various checks of cashier's deposits and funds.
Job Duties & Responsibilities
Minimum
Applications without the following will not be considered complete.
Primary responsibilities include is to ensure accountability of University receipts and funds at all times by balancing the daily cash reconciliation with the day's transaction and performing various checks of cashier's deposits and funds.
Job Duties & Responsibilities
- Ensures accountability of University receipts and funds at all times by balancing cashier draw with the Ellucian system, credit card machines and runs daily cash reconciliation worksheet with the day's transactions, performing various audits and checks of cashiers deposits and funds, processing daily bank deposits. Follow balancing processes to ensure that cash drawers are accurately accounted for.
- Serve as an intermediate for students, parents, external agencies, faculty, and staff for the purposes of reviewing and researching accounts as well as resolve issues with parents and students regarding payments and charges.
- Assist the Bursar with depositing checks remotely for Origin and Chase bank, complete daily logs, and mail and disburse checks when needed.
- Ensure compliance with the following policies: University Employment Record Policy, Cash Over/Short Policy, Deposit and Cashing Handling Policy, Deposit and Cash Handling Procedures. Ensures that student registration is in compliance with the University's Policy and procedures. Ensures that the FERPA rules and regulations are adhered to when discussing student accounts.
- Assists Student Accounts by inputting direct deposit information, reviewing, posting and removing financial holds, review graduation clearance, process student withdrawals, assists with the refund processes, and bank deposits. Review student records and financial transactions relative to collections accounts as well as researching collection account disputes. Process traffic fines and traffic fine appeals.
Minimum
- Associate's Degree in Accounting or a related field; OR Any equivalent combination of experience, training and/or education AND three (3) years of customer service experience, counting, receiving or disbursing money
- Experience in office/clerical setting, executing financial transactions, and cashiering experience, including at least one year of experience in accounting or finance
- Ability to relate and communicate with University staff, students and the public.
- Ability to work in a detailed-oriented, team environment
- Strong organizational and general math skills.
- Knowledge of Microsoft Office environment.
- Must be organized and multi-tasked.
Applications without the following will not be considered complete.
- Cover Letter
- Resume
- Transcript(s) if applicable
- Curriculum Vitae if applicable
