What are the responsibilities and job description for the Account Executive position at Gramercy Risk Management?
Account Executive (HYBRID)
Uniondale, New York
PURPOSE:
Gramercy Risk Management, is seeking an Account Executive to join our expanding company. The Account Executive role serves to provide policy maintenance to all insureds and cultivate broker relationships while supporting the Underwriting and Risk Management teams.
We are in search of a candidate to be full time with prior insurance industry experience. Currently, we look to fill the position in our main office, with some remote capability (3 days in office, 2 WFH).
Utilizes a high degree of professional judgement in:
- Researching, analyzing, and responding to inquiries of a complex nature
- Computer related proficiency (i.e. Microsoft Office, Outlook, Teams, etc.) with comfortability in troubleshooting errors
- Time management
- Ability to “switch gears” throughout the day
- Providing exemplary customer service
- Working in a team environment
- Skills in interpersonal communications, negotiation, and conflict resolution
Additional duties include:
- Handle day to day issues for client:
o Endorsement processing
o Policy Binding
o Policy Issuance
o Respond to billing inquiries
o Routine policy maintenance
- Review payment history and account information
- Update/confirm customer demographics
- Provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction
- Answer general insurance questions including availability, compatibility, insurance programs, etc.
REQUIREMENTS
- High School Diploma or Equivalent required, Bachelor's degree preferred
- 2-5 years Account Executive/Customer Service experience
- Some insurance industry required
The compensation package includes salary commensurate with levels of skills and experience, a comprehensive benefit package including but not limited to:
- Medical
- Dental/Vision- Employer paid premium
- STD, LTD, Life Insurance
- 401k with employer match
- Generous PTO and 12 paid holidays
- Summer Fridays!
GRAMERCY RISK MANAGEMENT
Gramercy Risk is a rapidly growing New York-based management company focused on providing insurance services for specialty classes of business. We take pride in our comprehensive and integrated approach to analyzing and managing risk. Gramercy has extensive in-house experience in the areas of claims and litigation management, risk control and risk management, regulatory and compliance, underwriting, coverage analyses, and business management.
Salary : $55,000 - $70,000