What are the responsibilities and job description for the Night Auditor position at Grand Bear Resort?
Responsibilities:
- Perform night audit functions, including reviewing and reconciling guest accounts and charges
- Ensure accuracy of financial transactions and resolve any discrepancies
- Handle guest check-ins and check-outs during the night shift
- Provide exceptional customer service to guests, addressing any inquiries or concerns
- Maintain a clean and organized front desk area
- Assist with guest requests and provide information about hotel amenities and local attractions
- Collaborate with other hotel departments to ensure a seamless guest experience
Skills:
- Strong customer service skills, with the ability to effectively communicate with guests
- Excellent phone etiquette and interpersonal skills
- Experience in night audit or hotel management preferred
- Knowledge of guest relations and hospitality management principles
- Proficiency in front desk operations and hotel software systems
- Bilingual skills (if applicable) to assist guests from diverse backgrounds
- Ability to handle multiple tasks efficiently and prioritize responsibilities
As a Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel during the night shift. Your attention to detail, exceptional customer service skills, and knowledge of hotel operations will contribute to creating a positive experience for our guests. If you are passionate about hospitality and enjoy working in a dynamic environment, we encourage you to apply for this position.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15 - $17
