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Test Proctor - Academic Compliance

Grand Canyon Education, Inc.
Fort Irwin, CA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/8/2025

Grand Canyon University! One of Arizona's leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Grand Canyon University is looking to fill the position of Test Proctor, based at Fort Irwin . The Test Proctor will be responsible for providing support services to ensure compliance with regulatory standards in order to create a secure and supportive testing environment. The role requires a flexible schedule, the ability to sit for long periods, and working in a quiet testing environment.

What you will do :

  • Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center.
  • Utilizes professional proctoring procedures to support a secure exam environment. These procedures will vary depending on the designated testing center.
  • Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
  • Follows all exam security protocol at all times.
  • Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol.
  • Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies.
  • Assists in troubleshooting basic technology problems affective exam administration.
  • Assists with basic clerical work, data entry and other support projects as directed.
  • Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
  • Performs other duties as assigned.

What you will need :

  • Bachelor's Degree from a regionally accredited college or university
  • Must be willing to have flexible work schedule; evening and weekend hours if needed.
  • Must be able to pass pre-employment background check.
  • Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace.
  • Able to consistently demonstrate high quality customer service.
  • Basic computer proficiency in use of computer and Microsoft applications.
  • Provide a positive candidate experience.
  • Ability to discern exam taking potential violations and escalate to management as necessary.
  • Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior.
  • Must be able to obtain certifications required based upon the designated exam center's requirements.
  • Must be able to sit for long periods of time and also escort candidates to and from testing room.
  • Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
  • Provide a positive example to students by supporting the University's Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.
  • Why work at GCU :

  • Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
  • Generous time off plan and 11 paid holidays.
  • Paid time off to volunteer in the community or at GCU sponsored events.
  • We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
  • Free on-site gyms on campus.
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