What are the responsibilities and job description for the Manager, Student Disability Services position at Grand Canyon University?
Grand Canyon University! One of Arizona’s leading institutions of higher learning. Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.
The Student Disability Services Manager role oversees day to day interactions of the SDS team and oversees their delivery of disability services for students. The Manager role works closely with the Executive Director and SDS team to ensure an exemplary level of service and interacts with campus partners to help ensure adherence to all University policies. The SDS Manger requires institutional knowledge regarding policy, roles and responsibilities, and processes, as well as critical thinking, and communication skills.
Location : Main Campus
Benefits : Full benefits portfolio including tuition package
What You Will Do :
- Help evaluate and monitor disability compliance with ADA / ADAAA / Section 504 of the Rehabilitation Act and applicable Special Education laws and regulations as it relates to individuals with disabilities.
- Work with the SDS team on coordinating all aspects of setting up accommodations for starts of the traditional campus as well as online starts that occur throughout the year.
- Research disabled student grievances related to enrollment, withdrawals, tuition reimbursement, final grades, classroom misconduct, classroom policies, instructor issues and plagiarism charges.
- Intervene both proactively and reactively to assist student or staff member with any aspect of the accommodation process through the interactive process. Negotiate alternative resolutions to unusual situations related to disability issues. Serves as the first level of escalation for Student Disability Services issues.
- Strong writing skills and ability to have clear and concise communication with students, staff and management.
- Compile and keep office performance metrics for holding staff accountable.
- Work with vendors for ASL, CART and other 3rd party providers to ensure accommodations.
What You Will Have :
Why work at GCU :
