Associate Dining Room Kitchen Lead

SUMMARY

Responsible for ensuring maximum guest service satisfaction, by orchestrating, through the team, production of quality food / Beverage and in accordance with Grand Casino’s high standards of service.

ESSENTIAL DUTIES OF THE POSITION :

• Enforce performance standards, policies and procedures in the venue are in accordance with Grand Casino’s mission and objectives.
• Responsible for complying with all food and beverage health, liquor and safety regulations; as well as all Tribal, Federal, State and Local applicable laws.
• Responsible for evaluating and training of the Associates ensuring staff’s compliance with all guest service standards.
• Ensure venue operations are run in a smooth, efficient manner to ensure guests satisfaction.
• Review and approve all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline all Associates in a fair and equitable manner.
• Responsible for listening to, evaluating and assuring control of guest grievances and settles them without delay.
• Responsible for the job performance of all Associates and provides feedback on it to aid the Associates in developing and enhancing skills.
• Provide input to Management concerning operational deficiencies and areas in need of attention.
• Establish priorities for all Team members and provides assistance as needed.
• Knowledge of Grand Casino’s internal controls, policies and procedures.
• Responsible for maintaining all venue equipment and the appearance of the venues in accordance with Mille Lacs Corporate Ventures standards.
• Responsible for maintaining open communication throughout the venues, through staff meetings, weekly supervisory meeting, and daily pre-shift meetings.
• Responsible for the staffing, training, evaluating and coordination of all food production Associates.
• Ensure all specs in all recipes and food apportionment are met.
• Maintain excellent kitchen hygiene conditions at all times.
• Control food and labor costs on a continual basis within approved budgetary controls.
• Knowledge of all State Health Department regulations and ensures all conditions and standards are met.
• Provide all Associates with proper training and counseling as needed in accordance with Corporate Commissions’ policies and procedures.
• Responsible for the supervising, preparing, portioning, and garnishing of all food to meet Grand Casino standards as well as develop and execution of new menus and specials.
• Responsible for maintaining standards of health, safety, and sanitation regulations.
• Thorough knowledge of proper food storage, food and handling and safe temperature.
• Responsible for operational duties inventory control, transfers, payroll issues and scheduling
• Works food outlets as needed
• Any and all other duties as assigned.

EDUCATION and / or EXPERIENCE :

Salary : $18 - $27