What are the responsibilities and job description for the Events Sever position at Grand Casino?
The Opportunity :
Responsible for serving food and beverages at company events to all Guests in an efficient, courteous, and professional manner in accordance with Grand Casino’s service standards in a non-cash handling function.
What You Get to Do :
Responsible for prompt, efficient and courteous service of food and beverages to Guests in accordance with venue standards.
Performs necessary tasks to service Guests, i.e., taking and filling all drink orders and assisting in maintaining dining
area in a clean and neat manner.
Responsible for cleaning all tables, resetting them for new seating; ensuring tables are set in accordance with venue standards.
Responsible for knowing event menus and offerings and applying that knowledge with suggestive selling techniques to enhance Guest-dining experience.
Responsible for restocking stations with glassware, silverware, beverages, napkins, and any other items needed for service.
Responsible for the Guests needs on a continual basis ensuring all requests will be promptly fulfilled.
Participates as a team member with Grand Casino Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest service.
Assist other personnel with maintenance (side work, opening / closing duties) as necessary.
Responsible for always maintaining a clean and sanitary area in full accordance with established health regulations.
Knowledge of the Dram Shop Act and Servers responsibilities and rights under it.
Other duties as requested.
What We Look for in a Person :
Serves and develops others by building relationships.
Fosters an inclusive workplace where inclusion and individual differences are valued.
Collaborates across boundaries to achieve common goals.
Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
Sets direction and influences others to translate vision into action.
Demonstrates drive for continued personal and professional growth.
What We Offer You :
We have a fun, energetic personality and are adventurous, creative, and open minded.
We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
We are a career accelerant, which means developing our Associates is one of our main priorities.
We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.
What Qualifies You :
Server experience of one (1) year preferred.
Alcohol Awareness Training is required within two (2) months and will be provided as needed.
Must be able to secure license from Gaming Regulatory Authority.
Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Physical Needs :
Talk and hear; ability to communicate effectively.
See and adjust focus to include close, distance, depth, and peripheral vision.
Stand, walk, run, sit, (up to 8 hours) balance, stoop, kneel, climb, crouch, and / or crawl.
Handle objects, tools, and controls; reach with arms and hands.
Be able to lift and carry objects up to twenty-five (25) lbs.
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