What are the responsibilities and job description for the Events Sever position at Grand Casino?
The Opportunity:
Responsible for serving food and beverages at company events to all Guests in an efficient, courteous, and professional manner in accordance with Grand Casino’s service standards in a non-cash handling function.
Responsible for serving food and beverages at company events to all Guests in an efficient, courteous, and professional manner in accordance with Grand Casino’s service standards in a non-cash handling function.
What You Get to Do:
- Responsible for prompt, efficient and courteous service of food and beverages to Guests in accordance with venue standards.
- Performs necessary tasks to service Guests, i.e., taking and filling all drink orders and assisting in maintaining dining
- area in a clean and neat manner.
- Responsible for cleaning all tables, resetting them for new seating; ensuring tables are set in accordance with venue standards.
- Responsible for knowing event menus and offerings and applying that knowledge with suggestive selling techniques to enhance Guest-dining experience.
- Responsible for restocking stations with glassware, silverware, beverages, napkins, and any other items needed for service.
- Responsible for the Guests needs on a continual basis ensuring all requests will be promptly fulfilled.
- Participates as a team member with Grand Casino Associates in producing a smoothly and efficiently run operation that meets the highest standards of Guest service.
- Assist other personnel with maintenance (side work, opening/closing duties) as necessary.
- Responsible for always maintaining a clean and sanitary area in full accordance with established health regulations.
- Knowledge of the Dram Shop Act and Servers responsibilities and rights under it.
- Other duties as requested.
What We Look for in a Person:
- Serves and develops others by building relationships.
- Fosters an inclusive workplace where inclusion and individual differences are valued.
- Collaborates across boundaries to achieve common goals.
- Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
- Sets direction and influences others to translate vision into action.
- Demonstrates drive for continued personal and professional growth.
What We Offer You:
- We have a fun, energetic personality and are adventurous, creative, and open minded.
- We strive to lead through our seven (7) values in all that we do. (Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty)
- Our foundation of Servant Leadership is a philosophy that embodies and fosters empowerment, decision-making and engagement across all levels of the organization.
- We are a career accelerant, which means developing our Associates is one of our main priorities.
- We provide a space for Associates and others to bring who they are to work and impart a sense of purpose.
- A variety of competitively priced health benefits and supplemental insurances, parental leave, 401k, tuition reimbursement, birthday, and anniversary gifts.
What Qualifies You:
- Server experience of one (1) year preferred.
- Alcohol Awareness Training is required within two (2) months and will be provided as needed.
- Must be able to secure license from Gaming Regulatory Authority.
- Responsible for following all relevant Detailed Gaming Regulations (DGR’s).
- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Physical Needs:
- Talk and hear; ability to communicate effectively.
- See and adjust focus to include close, distance, depth, and peripheral vision.
- Stand, walk, run, sit, (up to 8 hours) balance, stoop, kneel, climb, crouch, and/or crawl.
- Handle objects, tools, and controls; reach with arms and hands.
- Be able to lift and carry objects up to twenty-five (25) lbs.
