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Business Assistant/Dental Office Front Desk

Grand Dental
Franklin, IL Full Time
POSTED ON 12/13/2024 CLOSED ON 2/5/2025

What are the responsibilities and job description for the Business Assistant/Dental Office Front Desk position at Grand Dental?

Grand Dental Group-Extraordinary Care: One neighborhood, one patient, one smile at a time!

We are looking for professional individuals that are able to join a collaborative, motivated and caring team. Seeking an experienced Business Assistant/Front Desk. Our ideal candidate will be team-oriented, compassionate, and dependable. Must be adaptable to multi-task and thrive in a busy & fun work environment. Success in this role requires exceptional patient relationship-building capabilities and the willingness to learn new skills and software. Experience working in a dental office required.

Essential Duties and Responsibilities -

  • Create a welcome environment that builds relationships, puts patients at ease, and offers a world class environment experience every time
  • Create, present & close patient treatment plans
  • Answer phones and schedule/reschedule/confirm patient appointments to ensure the clinic's efficiency
  • Process payments and end of day reports/deposits
  • Participate in morning huddle and all team member meetings
  • Verify insurance coverage when applicable
  • Follow standard operating procedures that align with training protocols and Grand Dental Group's values
  • Perform all assigned duties in a professional, accountable and collaborative manner
  • Regular scheduled attendance is required

Qualifications -

  • Minimum of 2 years of Dental Front Desk Coordinator experience in a busy dental practice
  • Must have excellent communication/customer service skills
  • Minimum H.S. Diploma or equivalent
  • Bi-lingual (English/Spanish) required

Benefits -

  • Competitive pay and complete benefits package: medical, dental & life insurance, 401(k), well-pay, LTD, flex-spending and uniform
  • We support and invest in our employees personal goals, professional development and growth!
  • Pay based upon experience

To Learn More About Grand Dental Group, please visit our website at: www.granddentalgroup.com

Grand Dental Group is an Equal Opportunity Employer. We support a diverse workforce.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Supplemental Pay:

  • Bonus opportunities

Experience:

  • Dental Office: 1 year (Required)
  • Dental Front Desk: 1 year (Required)

Language:

  • Spanish (Required)

Work Location: In person

Salary : $18 - $22

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