What are the responsibilities and job description for the Call Center Representative position at Grand Fitness Mgmt, LLC?
Description
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82 locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
We are seeking a motivated and enthusiastic Sales Call Center Representative to join our team on a temporary basis. The ideal candidate will have a passion for customer service and sales, with the ability to communicate effectively with clients. Bilingual candidates are preferred to enhance our service offerings.
Key Responsibilities:
- Conduct inbound and outbound sales calls to promote products and services
- Assist customers with past due collections
- Provide exceptional customer service and support to clients
- Maintain accurate records of customer interactions and transactions
- Meet or exceed sales targets and performance metrics
- Collaborate with team members to improve processes and customer satisfaction
Benefits:
- On-Demand Pay
- Employee perks and discount program
- Free Black Card Membership
- 401(K) Plan Savings plan
- Employee Assistance Plan
- Starting at $16.50 per hour
Requirements
- Previous experience in a call center environment is preferred
- Bilingual proficiency in English and another language is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in using computer systems and software
- Ability to continuously talk in person or on the phone during shift
We welcome applicants who are enthusiastic about sales and customer service. If you are looking for a temporary opportunity to showcase your skills in a supportive team environment, we encourage you to apply.
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary : $17
