What are the responsibilities and job description for the Information Technology (IT) Specialist position at Grand Forks Housing Authority?
Job Title: Information Technology (IT) Specialist
Location: Grand Forks, ND
Reports to: Director of Finance, HR & IT
Hourly Rate: $23 per hour
Employment Type: Full-time, Benefit Eligible, On-site only (Not eligible for remote work employment)
Schedule: 40 hours per week (Day Schedule)
Job Purpose:
The Grand Forks Housing Authority is seeking a dedicated and passionate Information Technology (IT) Specialist to join our team. In this full-time role, you will provide essential technical support, ensuring the optimal use of hardware and software systems, enhancing performance, and securing our data. This is a great opportunity to grow your career in IT while making a positive impact within our organization.
Duties and Responsibilities:
- Train end-users on hardware functionality and software programs.
- Provide technical support to staff and customers in person, via phone, or remotely.
- Maintain databases and ensure the security and integrity of systems.
- Troubleshoot and resolve IT-related issues promptly.
- Collaborate with IT managers and other departments to address system needs.
- Recommend IT equipment upgrades and assist with implementation.
- Ensure system security, including updates and patches.
- Other duties as assigned to support IT operations.
Qualifications:
- Associate’s degree in Computer Science, Information Technology, or a related field (preferred).
- Certification in Microsoft, Google, or similar IT platforms is a plus.
- Minimum of 2 years of experience in IT support or a related role.
- Strong ability to troubleshoot and resolve IT issues.
- In-depth knowledge of computer hardware, software, and networks.
- Experience in database maintenance and system security.
- Excellent communication skills and customer service orientation.
Benefits:
- Paid Time Off: Paid vacation & sick leave.
- Paid Holidays: 11 paid holidays per year.
- Medical, Dental, and Vision Insurance
- Retirement Plan: Employer-sponsored retirement plan.
- Health Savings Account (HSA): Employer contributions.
Employer-paid life insurance and long-term disability insurance.
Collaborative, supportive, and growth-oriented work environment.
How to Apply:
Interested candidates should submit their resume and cover letter to [insert email/contact information]. We look forward to having you join our team!
Grand Forks Housing Authority is an Equal Opportunity Employer.
We do not discriminate based on race, religion, color, sex, age, national origin, creed, pregnancy, sexual orientation, public assistance, disability, marital status, or familial status.
Please note that we do not offer visa sponsorship for this position. Candidates must be legally authorized to work in the United States.
#hc157782
Salary : $23
