What are the responsibilities and job description for the Banquet Server Trainee position at Grand Geneva Resort?
Description
If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact on your team, ownership, and community, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Banquet Server at the Grand Geneva Resort & Spa, you will be responsible for assisting in the preparation of the event as well as serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.
What will you be doing?
- Serve food and beverages to guests and set up/break down banquet rooms per contract and Manager's instructions.
- Prepare work areas (e.g., coffee and bread stations) before functions.
- Handle guest requests, seeking assistance from Manager/Supervisor when needed.
- Communicate regularly with Manager/Supervisor on work progress.
- Maintain cleanliness in banquet rooms, public areas, and storage.
- Manage inventory of supplies.
- Uphold the high standards of quality and service that are expected of a four-diamond resort.
- Perform other assigned duties as directed by Manager.
What do you bring to the role?
- Past experience in hotels, restaurants, banquets or customer service is a plus
- Willing to work weekends
- Has reliable transportation to and from work
- Loves meeting new people and interacting with guests
- Enjoys proactively using their creativity to personalize the guest experience
- Passionate about people and travel
- Must be able to represent the company in a professional, well-groomed and courteous manner at all times
What’s in it for you?
- A free, well-balanced meal every shift
- Disocunted Gym Membership
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
Salary : $14 - $17
