What are the responsibilities and job description for the Outside Service Attendant position at Grand Hotel Golf Resort and Spa?
Join Our Team at the Grand Hotel Golf Resort & Spa!
Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama's beautiful Gulf Coast. Spanning 550 acres of breathtaking scenery, the Grand blends Southern tradition with modern luxury. Featuring two premier golf courses—Dogwood and Azalea—affiliated with the Robert Trent Jones Golf Trail, the resort offers an exceptional experience for both guests and employees. The Grand Life is calling—come share it with us!
As an Outside Service Attendant, you'll play a vital role in ensuring our guests enjoy a seamless, exceptional golfing experience. From greeting guests and assisting with golf carts to providing outstanding customer service, your role will help create memorable moments for every guest.
Key Responsibilities:
- Guest Interaction: Greet and assist guests, ensuring they feel valued throughout their visit.
- Golf Cart Operations: Inspect and maintain golf carts, ensuring they are in working order and ready for use.
- Course Setup & Maintenance: Assist with setting up carts for daily play and tournaments, and maintain cleanliness and organization of the carts.
- Bag Handling & Club Care: Help golfers load/unload bags and offer club cleaning after play.
- Facility Upkeep: Maintain the appearance of the clubhouse, cart staging, and bag drop areas.
- Customer Service Excellence: Exceed guest expectations by providing superior service and fostering a welcoming environment.
- Team Collaboration: Communicate effectively with team members to ensure smooth operations and guest satisfaction.
Perks and Benefits:
- Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
- 401K with Company Match
- Paid Time Off: Vacation, Personal, Sick Days & Holidays.
- Employer-Paid Life Insurance
- Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
- Tuition Reimbursement & Professional Development Programs
Our Culture: At PCH Hotels & Resorts, we celebrate service with heart and soul, putting people first to create lasting memories for both guests and team members.
Join us at the Grand Hotel Golf Resort & Spa—where exceptional experiences begin. Step into your next adventure today!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
