What are the responsibilities and job description for the Seasonal Public Space Attendant position at Grand Hotel Golf Resort & Spa, Autograph...?
Step into an exciting seasonal opportunity at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand blends rich Southern tradition with modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we are dedicated to providing exceptional guest service. Join us at a historic destination known for its outstanding hospitality and unforgettable experiences—The Grand Life is calling, come share it with us!
As a seasonal Public Space Attendant, you will be vital in ensuring our public areas, including the lobby, conference center, elevators, and restrooms, remain clean, inviting, and well-maintained. You will follow a detailed checklist of daily tasks to ensure the highest standards are met, creating a welcoming atmosphere for our guests. Your role will involve addressing cleanliness concerns promptly, maintaining the appearance of our shared spaces, and reporting any maintenance issues to ensure a seamless guest experience.
Key Responsibilities:
- Public Space Inspection: Conduct a detailed inspection of all public areas, promptly addressing any cleanliness or maintenance issues.
- Lobby & Restroom Cleaning: Ensure the cleanliness and sanitation of the lobby and conference center restrooms. Replenish supplies and maintain a guest-friendly environment.
- Surface Cleaning: Dust and clean all surfaces, including furniture, wall fixtures, house phones, plants, and vending machines, ensuring all areas are spotless.
- Trash Removal: Regularly empty and clean trash receptacles in public spaces, keeping the areas tidy and inviting.
- Floor Care: Vacuum, sweep, and mop the floors in the lobby and conference center areas to maintain cleanliness.
- Safety Monitoring: Remain alert to potential safety hazards or maintenance issues, taking immediate action or reporting to the appropriate personnel.
- Equipment Maintenance: Inspect and maintain cleaning equipment, reporting any malfunctions for resolution.
- Guest Interaction: Maintain a professional and courteous demeanor when interacting with guests, contributing to a welcoming atmosphere.
- Furniture & Décor Arrangement: Organize and arrange furniture and décor in the lobby and conference center to ensure a visually appealing environment.
- Restroom Supplies: Inspect and replenish restroom supplies such as soap, paper towels, and toilet paper to ensure guest comfort.
- Team Collaboration: Work collaboratively with other housekeeping staff to maintain a high standard of cleanliness throughout the hotel.
- Continuous Improvement: Identify areas that need attention and actively seek ways to enhance guest experiences and service quality.
Perks & Benefits:
As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
- Career Growth: Opportunities for ongoing training, professional development, and career advancement within the PCH Hotels & Resorts portfolio.
- Employee recognition programs.
- Flexible work schedule.
Join the team at the Grand Hotel Golf Resort & Spa, where we deliver "hospitality with heart & soul!"
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
