What are the responsibilities and job description for the SERVER ASSISTANT - BUSSER position at Grand Hyatt DFW?
Summary
We Are Turning Jobs into Careers
Care Connects Us at Hyatt and we are committed to a culture of warmth, empathy and respect. At Hyatt, there is a place for you to discover a career and be a part of our shared belief that hospitality is more than just a job - it's a career for people who care. At Hyatt, there’s a home for every stage of your career.
Join us for this incredible opportunity to be part of our Food & Beverage team at Grand Hyatt DFW located at the DFW Airport as a Server Assistant at Grand Met! Our upscale hotel is located in Terminal D in the DFW Airport, featuring 298 guest rooms with runway views. We pride ourselves with top-ranking customer service achievements:
- #1 for Customer Service in 2024 for Grand brand Hyatt Hotels in the Americas
- #2 for Overall F&B Experience in 2024 for Grand brand Hyatt Hotels in the Americas
- #2 for Overall Breakfast Experience in 2024 for Grand brand Hyatt Hotels in the Americas
- #3 for Fortune 100 Best Companies to Work in 2024!
- Diners’ Choice Award by OpenTable Diners for Grand Met Restaurant
As a colleague, we have you covered with awesome benefits and perks. Some of those include:
- Medical, Dental, Vision benefits offered at 30 days of employment
- Complimentary on-site hotel covered parking at the DFW Airport in Terminal D
- Complimentary colleague lunch during shift
- 401k options and company match
- Discounted and complimentary hotel accommodations anywhere in the world
- Tuition Reimbursement
- Paid Holidays, Sick Time & Vacation
- Discount partnerships with cell phone, car rentals, entertainment partnerships
- And so much More!
Grand Met Restaurant | Enjoy an excellent dining experience with our inventive and internationally inspired menu, the Grand Met offers a casual dining atmosphere where you can unwind and savor your meal. Grand Met Restaurant offers internationally inspired, locally sourced cuisine in an upscale casual atmosphere.
Responsibilities of Server Assistants:
- Maintain menu knowledge and be able to answer guest questions as needed.
- Maintains an awareness of food and product information, merchandise promotions, special offers and advertisements.
- Assist in food running from kitchen to table/bar.
- Promptly clear tables, clean and reset between guest seatings.
- Other duties include general restaurant preparation and maintaining a sanitary environment.
- Communicates customer requests to co-workers and/or management in a prompt, efficient manner where needed.
- Cooperates and interacts with colleagues in a positive, respectful manner and with a team approach, offering to assist as needed in order to ensure customer service.
- Reports to work on time and as assigned per the schedule on a regular, consistent basis.
- A warm and outgoing personality with a passion for restaurants and customer service.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal communication skills.
- Prefer prior restaurant experience in upscale/fast-paced environment.
- Ability to anticipate and understand guests' needs, focus attention on service details and work cohesively with co-workers as part of a team.
- Must be able to stand and exert a well-paced mobility for periods up to 8 hours in length.
- Must be able to lift/push/pull moderate weight.
- Ability to wipe down table tops, table legs, pick up debris off the floor and more.
- Must have availability to work weekends and holidays. Shift is primarily for PM, but flexibility is a plus.
