What are the responsibilities and job description for the Assistant Front Office Manager position at Grand Hyatt?
Organization- Grand Hyatt Indian Wells Resort and Villas
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded.
The Assistant Front Office Manager is responsible for assisting in the oversight of entire department. The responsibilities may include staff training, development and scheduling as well as promoting an atmosphere that insures customer and associate satisfaction. This position reports directly to the Front Office Manager and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.
Previous hotel supervisory or management experience required; previous front office experience preferred. Computer proficiency is required, as well as superb communication skills.
This position requires open schedule availability, mornings, afternoons, evenings, including weekends and holidays. This position may involve standing for long periods of time.
This is a full-time opportunity and offers several benefits, including insurance packages, generous paid time off benefits, retirement plans, free hotel night stays, and much more.
Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Grand Hyatt Indian Wells is seeking colleagues with unmatched service. We care for people so they can be their best
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
The salary range for this position is $68,640 - $71,200. This is the pay range for this position that Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Benefits:
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:
Qualifications
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded.
The Assistant Front Office Manager is responsible for assisting in the oversight of entire department. The responsibilities may include staff training, development and scheduling as well as promoting an atmosphere that insures customer and associate satisfaction. This position reports directly to the Front Office Manager and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.
Previous hotel supervisory or management experience required; previous front office experience preferred. Computer proficiency is required, as well as superb communication skills.
This position requires open schedule availability, mornings, afternoons, evenings, including weekends and holidays. This position may involve standing for long periods of time.
This is a full-time opportunity and offers several benefits, including insurance packages, generous paid time off benefits, retirement plans, free hotel night stays, and much more.
Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion
Grand Hyatt Indian Wells is seeking colleagues with unmatched service. We care for people so they can be their best
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
The salary range for this position is $68,640 - $71,200. This is the pay range for this position that Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Benefits:
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:
- Medical, Dental, and Vision after 30 days of Full-Time employment
- Paid holidays, vacation and sick leave
- Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
- Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)
- Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
- Teaching hotel where you can learn from some of the best in the business
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills.
- Minimum of one-year previous front office supervisory experience preferred.
- Ability to work a flexible schedule.
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
- Service oriented style with professional presentations skills.
- Must be proficient in Microsoft Word and Excel.
- Must have excellent organizational, interpersonal and administrative skills.
Salary : $68,640 - $71,200
