Cocktail Server

Position Summary:
Provide excellent and accurate drink service in a timely manner and assure a memorable and safe gaming experience.

Responsibilities:

• Responsible for taking orders from guests and returning orders in a timely manner.
• Provide exceptional friendly, helpful, and courteous guest service.
• Maintain overall cleanliness and visual presentation of bar areas and equipment. Assist other departments in maintaining overall cleanliness of all casino areas.
• Use of all bar equipment, Micros, and Easy Bar System.
• Responsible to have knowledge of guest limitations and company policy and procedure regarding alcohol and serving limitations.
• Assures an environment which emphasizes cooperation, communication, and teamwork with all departments.
• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
• Supports current law and policy to provide a work environment free from illegal and discriminatory behavior.
• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment.
• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

Knowledge, Skills, and Abilities:

• Must be friendly, helpful, and courteous in dealing with guests at all times.
• Must be able to stand for up to eight (8) consecutive hours.
• Must be able to carry a full tray of drinks at up to an average of 25lbs. per tray.
• Ability to use sound judgment in analyzing guest behaviors to determine their level of potential intoxication. Able to handle situations that may arise due to intoxication.
• Knowledge of sanitation and health department regulations for safe handling of food and alcohol.
• Knowledge of all bar equipment, Easy Bar System, basic mathematical functions, and the ability to accurately count money.
• Knowledge of Alcohol Beverage Control laws and regulations, gaming laws, and acceptable standards for serving alcohol including intervention procedures.
• Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
• Ability to maintain strict confidentiality including, but not limited to, player activity, claim activity, financial data, marketing plans, and policies.
• Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
• Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
• Ability to communicate effectively with guests and all levels of employees in both oral and written form.
• Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
• Knowledge of all facilities and promotional events available to guests on property.

Required:

• Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
• Must complete all company-required training within designated time frames.
• Must obtain direct deposit within one week of start date.

Salary:

Dependent on experience.

• key words: food and beverage, bartender, customer service, cocktails, casino

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Ability to Commute:

• Grand Island, NE 68801 (Required)

Work Location: In person