What are the responsibilities and job description for the Fine Dining Hostess position at Grand Island Casino Resort?
Position Summary:
Greets guests with a positive and friendly attitude. Assures patrons are seated in a timely manner and assuring that guests have a favorable dining experience.
Responsibilities:·
- Answer phone, greet customers, keep track of seating availability in restaurant, and assist wait staff when needed.
- Greet and seat guests in a friendly, helpful, courteous, and timely manner. Recommend food choices and provide information on property events.
- Provide exceptional friendly, helpful, and courteous guest service.
- Keep work area clean and orderly including moving tables and chairs, clearing tables, dusting, mopping, sweeping, etc.
- Assures an environment which emphasizes cooperation, communication, and teamwork with all departments.
- Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
- Supports current law and policy to provide a work environment free from illegal and discriminatory behavior.
- Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment.
- ob duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.
Knowledge, Skills, and Abilities:
- Ability to use Micros system and phone.
- Must be able to stand for up to eight (8) consecutive hours.
- Basic mathematical functions and the ability to accurately count money.
- Knowledge of alcohol awareness, sanitation and health department regulations for safe handling of food.
- Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
- Ability to maintain strict confidentiality including, but not limited to, player activity, claim activity, financial data, marketing plans, and policies.
- Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
- Ability to perform a broad variety of tasks and deadlines with an irregular work schedule.
- Ability to communicate effectively with guests and all levels of employees in both oral and written form.
- Ability to work in casino and office environment with excessive noise levels, bright lights, and smoke environment.
- Knowledge of all facilities and promotional events available to guests on property.
Experience:
- Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
- Must complete all company-required training within designated time frames.
- Must obtain direct deposit within one week of start date.
key words: casino, bar, fine dining, restaurant, roof top dining, steakhouse
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
Ability to Commute:
- Grand Island, NE 68801 (Required)
Work Location: In person
Salary : $15