What are the responsibilities and job description for the Overnight Maintenance Assistant position at Grand Living?
About Grand Living
Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.
About The Position
Shift and Schedule: Full-Time; Tuesday-Saturday; 10:00 PM to 6:30 AM
The Maintenance Assistant is responsible for enhancing the overall Resident experience by ensuring that all areas of the community, including its systems and equipment, are well-maintained and in excellent operating order. The maintenance team ensures the timeliness and quality of any and all troubleshooting, repairing, or replacing as necessary for community maintenance via a work order system. Daily tasks involve preventative maintenance, conducting assessments, maintaining inventory supply levels, painting and surface reconditioning for all public areas, apartments, corridors, heart of the house, exterior areas of building, grounds and landscaping, and documenting all work performed. Additionally, a Maintenance Assistant should model The Sterling Touch® friendly, courteous, helpful, timely and professional manner in all interactions, resulting in a very high level of Resident satisfaction. The Maintenance Assistant position is under the general guidance of the Maintenance Director in accordance with Community standards, processes, procedures, practices and philosophy.
Additional Responsibilities
The Maintenance Assistant must possess the following knowledge, skills, and abilities:
For a Maintenance Assistant, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.
Equal Employment Opportunity
At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.
About The Position
Shift and Schedule: Full-Time; Tuesday-Saturday; 10:00 PM to 6:30 AM
The Maintenance Assistant is responsible for enhancing the overall Resident experience by ensuring that all areas of the community, including its systems and equipment, are well-maintained and in excellent operating order. The maintenance team ensures the timeliness and quality of any and all troubleshooting, repairing, or replacing as necessary for community maintenance via a work order system. Daily tasks involve preventative maintenance, conducting assessments, maintaining inventory supply levels, painting and surface reconditioning for all public areas, apartments, corridors, heart of the house, exterior areas of building, grounds and landscaping, and documenting all work performed. Additionally, a Maintenance Assistant should model The Sterling Touch® friendly, courteous, helpful, timely and professional manner in all interactions, resulting in a very high level of Resident satisfaction. The Maintenance Assistant position is under the general guidance of the Maintenance Director in accordance with Community standards, processes, procedures, practices and philosophy.
Additional Responsibilities
- Monitor all doors (Interior & Exterior Doors) and ensure the premises are safe by staying on patrol.
- Monitor surveillance equipment.
- Patrol of all stairways and parking garage
- Utilization of “Guard Tour System” in monitoring patrol locations.
- Walk the resident corridors to ensure all apartment doors are secure and the surrounding areas are safe, while prioritizing the well-being and sensitivity residents
- Enforce community guidelines and assist with Emergency protocols and situations
- Understanding of basic emergency procedures
- Assist on IL 911 calls or Palcare
- Basic maintenance duties, but not limited to, plunging toilets, mopping floors and vacuuming
- Pressure wash kitchen floor
- Cover Concierge desk for overnight lunch break
- Ensuring the main driveway remains clear with no vehicles impeding traffic patterns
The Maintenance Assistant must possess the following knowledge, skills, and abilities:
- High School Diploma or GED, required.
- Training in building maintenance/engineering including HVAC, mechanical, electrical and plumbing, preferred.
- Experience or training with painting and surface reconditioning, preferred.
- Experience working in senior living community, hospital, residential, hotel or similar building maintenance or engineering environment, preferred.
- Ability to obtain any government required license or certificate for a maintenance position in Assisted Living communities.
- Ability to read, write and speak the English language sufficient to communicate with Residents, guests and fellow employees to explain and record Resident requests, comprehend work requests.
- Knowledge of mechanical, electrical, plumbing, HVAC systems and furniture repair.
- Basic knowledge of mechanical and electronic lock systems.
- Knowledge of furniture repairs and color matching.
- Ability to read and understand blueprints.
- Ability to safely and properly troubleshoot and repair most mechanical, electrical, plumbing, and HVAC systems.
- Ability to safely and properly use hand and power tools.
- Work both inside and outside the Community structure in the varied weather conditions and temperature changes.
- Various working conditions including narrow areas and small confined spaces. Interruptions in routine occur; some areas of community may have high noise levels.
- Requires the ability to perform work using body members and or hand tools as work aids to work, move, guide or place objects or materials.
- Requires considerable dexterity of hands and fingers to perform work in a consistent manner. Considerable repetitive motion of hands, wrists shoulders and back are required.
- Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
- Ability to lift or carry up to 50 pounds and push or pull carts weighing up to 100 pounds.
- Knowledge and experience in handling and use of maintenance chemicals; such as sealants, solvents, adhesives, and pool chemicals.
For a Maintenance Assistant, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.
Equal Employment Opportunity
At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
