What are the responsibilities and job description for the DIRECTOR OF OPERATIONS position at Grand Lodge, Masonic Homes & Acacia Creek?
Pay Range : $153,000 - $169,000 / year
Based
Remote position with occasional travel within NorCal and SoCal.
Overview The Director of Operations at the Masonic Center for Youth and Families (MCYAF) oversees financial, operational, and administrative functions, ensuring the Centers operate smoothly and deliver high-quality services. As a key member of the Leadership Team, this role is integral to implementing the Executive Director's vision, managing special projects, and maintaining effective systems. The ideal candidate will have education, experience, or interest in psychology and a commitment to supporting the success of a close-knit team by embracing diverse responsibilities.
Job Culture
The Masonic Homes of California (MHC) and MCYAF aim to empower individuals, families, and communities to live meaningful and rewarding lives.
As a non-profit organization, we prioritize creating an equitable culture through systemic evaluations and meaningful connections with colleagues and clients. Our mission is fulfilled with accountability, teamwork, care, and honesty. We use an inclusive and diverse model of care to strengthen families and help individuals overcome obstacles.
MCYAF is dedicated to fostering a climate of diversity, respect, and cultural humility. We incorporate equity-focused practices in our clinical and professional relationships. We are especially committed to providing a safe, affirming environment for LGBTQ and gender non-conforming youth. We honor their identities by respecting their chosen terminology, pronouns, and expressions.
We are committed to a safe and affirming environment for LGTBQ and gender non-conforming youth to receive the care they need. As an ally, we create space for LGBTQ and gender non-conforming youth to assign terminology and pronouns to their sexualities, gender identities and expressions and having those choices honored.
Key Responsibilities
- Strategic Leadership : Collaborate with the Executive Director to shape organizational vision, strategy, and staffing while fostering an inclusive, high-performing culture.
- Operations Oversight : Manage daily operations, ensuring efficiency, compliance, and performance. Oversee budgets, revenue, billing, contracts, and reporting.
- Team Management : Supervise key staff and coordinate with HR, IT, finance, and marketing teams to support organizational needs.
- Recruitment & Retention : Lead recruitment, onboarding, professional development, and retention efforts.
- Policy & Compliance : Develop and implement policies, manage certifications, and ensure regulatory compliance.
- Data & Reporting : Oversee data systems and ensure timely, accurate reporting for stakeholders, including the board and regulatory bodies.
- Client Services : Ensure timely scheduling of client appointments to meet demand.
- Continuing Education : Manage the CE program, including the annual training calendar and adherence to protocols.
- Board Relations : Maintain strong board relationships, prepare reports, and support board retreats.
- Special Projects : Lead initiatives as assigned by the Executive Director.
Requirements
Benefits
At the Masons of California, we are looking for team members who would like to combine their passion for helping people, good communication skills, decision-making skills, and great ethical standards with the opportunities to advance your career.
In return for your skills, you will be offered :
Salary : $153,000 - $169,000
