What are the responsibilities and job description for the AV Meeting Tech position at GRAND PACIFIC RESORTS INC?
Job Details
Job Location: Grand Pacific Hotel Services LP - Carlsbad, CA
Position Type: Part Time
Salary Range: $20.00 - $20.00 Hourly
Job Shift: Varied
Description
POSITION PURPOSE
This position is to provide top quality service in Audio Visual operations to our clients. The AV Technician is responsible for assisting guests with all audio visual needs in a timely and efficient manner. Exceptional communication and customer service skills, knowledge of AV equipment, good computer and software skills are a must. Working knowledge of all audio-visual fields: sound, lights, projection, technological devices, etc.
ESSENTIAL FUNCTIONS
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment.
- Use equipment only as intended.
- Setup, break down equipment, and/or operate equipment per BEO’s, departmental guidelines, or as designated by the client.
- Responsible for the daily security, maintenance and quality assurance of equipment that is utilized, including the transfer of equipment between storage cages and conference rooms. Always keeping the safe handling and care of the equipment a top priority.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all resort & conference services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve client’s complaints in a timely manner, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Works nights, weekends, holidays, split shifts, as well as very early mornings and late nights.
- Supports AV Department in developing cost savings strategy and making recommendations to immediate supervisor.
- Promotes and creates a safe work environment.
- Attend required training classes.
- Maintains professional and polished image under all circumstances.
- Maintain open communication with the Catering and Banquet Staff.
Qualifications
Salary : $20
