What are the responsibilities and job description for the Housekeeping Inspector position at Grand Pacific Resorts?
Job Details
Job Location
Casitas Del Monte - Palm Springs, CA
Position Type
Full Time
Salary Range
19.00 - $20.00 Hourly
Job Shift
Varied
Description
Position Summary / Objective :
Under the direction of the Housekeeping Supervisor and / or Manager, the Housekeeping Inspector will be responsible for supervising the operation of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. This position will ensure the cleanliness and condition of the hotel guest rooms and inspect guest rooms to ensure brand standards are met. Associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.
Primary Essential Functions :
- All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
- Supervise the housekeeping staff, providing open communication, training, coaching and counseling, and providing performance feedback to ensure maximum efficiency.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident / loss prevention programs, SOPs and health / sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special request and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies / goods to staff at the beginning of shift in order to control inventory and expenses.
- Performed daily audits to ensure GPR quality standards are consistently met.
- Assist Executive Housekeeper in scheduling and purchasing of guest room and hotel supplies as necessary.
- Supervise Housekeeping staff to maintain cleanliness of glass doors and windows through the hotel.
- Ensure cleanliness of all trash chute rooms by delegating daily assigned work to Housekeeping staff.
- Maintain cleanliness of Vending / Ice room, hallways of resort and stairwells (vacuum / carpet exaction), hallway lamps (i.e. sconces and ceiling lamp), elevators, hallway telephone and furnish with supply.
- Support Room Attendant by cleaning and stripping guest rooms.
- Perform guest requests throughout the day ensuring open tickets and guest requests are completed / closed.
- Ensure work area is clean when finished.
- Responsible for being knowledgeable about hotel groups and events, and modifying staff accordingly.
- Maintain a neat and clean professional appearance at all times.
- Enforce resort safety standards.
- Perform other duties and handle projects as assigned by the Manager.
- Responsible for conducting all responsibilities in a professional and ethical manner.
- Responsible for maintaining a consistent, regular attendance record.
- Adhere to performance standards, company policies and procedures, as they relate to the department.
Qualifications
Education, Skills & Experience :
The ideal candidate must be a detail oriented, thorough, and professional individual who consistently provides exemplary customer service to guests, owners, management and associates.
Additional Eligibility Qualifications Required :
Physical, Environmental & Other Requirements :
EEO Statement :
Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state or local law.
Other Duties :
Salary : $19 - $20
