What are the responsibilities and job description for the Front Desk Receptionist position at Grand Rapids Company?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer support while managing various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome clients and visitors in a professional manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
- Schedule appointments and maintain an organized calendar for staff members.
- Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date.
- Assist with filing and maintaining office documents to ensure easy retrieval of information.
- Provide support for office operations, including ordering supplies and maintaining inventory levels.
- Handle customer support inquiries with a focus on delivering excellent service.
- Collaborate with team members to ensure smooth office operations.
Qualifications
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong computer literacy skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Previous experience as a dental or medical receptionist is a plus but not required.
- Strong communication skills, both verbal and written, with an emphasis on customer service.
- Ability to work independently as well as part of a team.
- Attention to detail and accuracy in data entry tasks is essential.
Join us in creating a welcoming environment for our clients while contributing to the efficiency of our operations!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Customer service: 5 years (Preferred)
Work Location: In person
Salary : $15 - $20