Patient Hospitality and Transport Specialist

BASIC FUNCTION: Under the direction of the Community Relations Manager the Patient Hospitality and Transport Specialist transports inpatients and outpatients to and from a variety of departments and clinical locations including but not limited to inpatient and swing beds (Med/Surg), Perioperative Services, Diagnostic Imaging, Rehabilitative Services, Clinics, Laboratory etc. The ideal candidate conducts transportation in a manner that ensures a positive experience for patients, guests and family members. Other responsibilities include retrieving office supplies, departmental supplies, patient supplies and other items and equipment as instructed.

RESPONSIBILITIES:

• Loads and unloads equipment and passengers between various destinations as assigned.
• Prepares, receives and distributes appropriate documentation for the delivery and pickup of individuals to ensure timely and accurate transportation. 
• Signs in visitors, directs and escorts patients to available registrars and appropriate areas.
• Provides information and materials as appropriate, greeting all individuals to ensure positive first impressions upon entering facilities.
• Assists in developing additional services to enhance visitors’ experiences and may oversee volunteers assigned to customer service area.
• Clerical duties include but are not limited answering calls and operating a multi-line phone system, generating and answering professional correspondence in a variety of formats and processing departmental mail.
• Other job related duties might be assigned or removed from this position as dictated by operational needs. 

QUALIFICATIONS: 

• High School Diploma or equivalent preferred.
• Active Certified Nursing Assistant License in the State of Colorado preferred.
• All required certifications must maintain current status throughout GRHD employment.
• Prefer two years’ experience in patient care.
• Must have current BLS card upon hire and maintain current status throughout GRHD employment. 

SALARY INFORMATION:

• $17.50 - $23.00 Dependent on experience may vary outside this range
• Additional $2.00 - $4.00 an hour for additional weekend and night shifts
• Compensation may vary outside this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience

 APPLICATION WINDOW: Minimum of three days, and until it is filled

BENEFITS:

This position offers competitive pay, being part of a very cohesive & supportive team, and year round recreation with everything the outdoor enthusiast can imagine. Our comprehensive benefits package includes:

• Medical, with prescription drug cover`age
• Vision and dental insurance
• Medical and dependent care flexible spending accounts
• PTO accrual from day one
• Extended illness benefits/time off
• 457 retirement plan with match
• Life and accidental death and dismemberment insurance, disability, employee assistant programs, AFLAC, identity theft protection and pet insurance.

Clinical Excellence. Patient & Community Satisfaction. Financial Health & Stewardship of Resources.

These are our three Keys to Excellence; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day

Grand River Health proudly serves residents of Western Colorado and beyond. We are a not-for-profit Special Tax District, formed by the citizens of Western Garfield County in 1961 to serve the area’s health care needs. Our main hospital campus is located in the picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.

OUR MISSION:

To improve the health and well-being of the communities we serve.

OUR VISION:

To be our communities’ first choice in quality healthcare.