What are the responsibilities and job description for the Valet Booth Key Attendant position at Grand Sierra Resort and Casino?
SUMMARY :
Greet guests as they arrive and leave the property. Work closely with Valet staff to ensure timely and efficient drop off and pick up of guest vehicles. Accurately file guest vehicle keys ensuring they will be readily available for Valet Attendant retrieval.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Accurately issue and retrieve parking tickets for hotel / casino guests
- Receive keys from Valet Attendants and ensure they are properly stored
- Ensure all information written on key packets is complete and legible
- Ensure keys and tickets are ready for Valet Attendant to retrieve vehicles
- Maintain transaction log
- Monitor inventory of supplies, assist with ordering, and restock items as needed
- Answer phone and assist accordingly
- Ensure the Valet booth remains organized, clean, and water dispenser is properly maintained
- Provide outstanding customer service in a timely manner to both guests and fellow employees
- Perform other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Work Cards
PHYSICAL DEMANDS & WORK ENVIRONMENT
