What are the responsibilities and job description for the Telecom Operator PRN position at Grand Strand Medical Center – HCA?
Description
Do you have the PRN career opportunities as a Telecom Operator you want with your current employer? We have an exciting opportunity for you to join Grand Strand Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Grand Strand Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Job Summary:
Responsible for answering extremely high phone volumes, emergency calls and managing contacting personnel for emergency situations. The operators role is under the direct supervision and direction of the Lead PBX Operator and Director of Emergency Services.
At Grand Strand Health, you'll find that caring extends to our patients, our people and our South Carolina community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Do you have the PRN career opportunities as a Telecom Operator you want with your current employer? We have an exciting opportunity for you to join Grand Strand Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Grand Strand Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Colleague recognition program
- Learn more about Employee Benefits
Job Summary:
Responsible for answering extremely high phone volumes, emergency calls and managing contacting personnel for emergency situations. The operators role is under the direct supervision and direction of the Lead PBX Operator and Director of Emergency Services.
- Answers and triages extremely high phone volumes.
- Processes emergency calls by coordinating caller with responding parties in an efficient and accurate manner.
- Monitors and response to alerts routed from emergency equipment.
- Responsible for contacting personnel for emergency management situations such as mass casualties and hurricanes.
- Maintains and utilize a tiered, in-depth database of on-call staff for clinical/hospital areas.
- Maintains and updates personnel and departmental listings for the online quarterly directory.
- Regularly reviews backup procedures to assure swift changeover should the main system fail.
- Accurately maintains a log of emergent patient, and international calls.
- Maintains competencies and stays abreast of all policy and procedural changes.
- Uses decision trees to determine the proper on call team to differentials physician-requested calls.
- Ability to quickly and accurately manage emergency calls.
- High School Diploma/GED required
- 1 years of experience in a medical setting preferred
- 1 years of experience in operation of multi line telephone experience preferred
At Grand Strand Health, you'll find that caring extends to our patients, our people and our South Carolina community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
