Banquet Server

SUMMARY

To effectively assist food and beverage service, guest attention, and overall logistics of banquet events by way of set-up, clear communication, and teamwork, while maintaining the company’s standard for excellence, resulting in the overall success of banquet events.

ESSENTIAL DUTIES AND RESPONSIBILITIES Including the following. Other duties may be assigned.

1. Convey the highest level of customer service, while conducting the service of food

2. Assist with the set-up of the banquet: i.e., tables, linens, chairs, etc. for the full service of banquet events.

3. Maintain a positive and professional attitude.

4. Clean and buss tables as guest complete the meal service

5. Assist in the cleanup of tables, chairs etc. once the banquet is completed

6. Maintain back of the house, front of the house and side work duties for overall productivity of banquet events

7. This is not an exhaustive list of duties and others may be added as needed. Complete all duties and assigned by the events coordinator.

RESPONSIBILITY TO SAFETY

1. Protect the safety of self, co-workers, and resort guests.

2. Report any potentially harmful equipment or situations to the immediate supervisor without delay.

3. Report safety-related accidents and incidents at once to immediate supervisor.

4. Follow all company and department safety policies and procedures.

5. Operate equipment safely so that it will not lead to injury to yourself or others.

6. Drive in accordance with the law and resort policies.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school Diploma or GED (General Education Degree). Prior serving/ customer service experience preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

TIPS & ServSafe certification preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.