Retail Manager (FullTime-Year Round)

SUMMARY  

Reports directly to the Director of Retail, Rental, and Repair to manage year-round operations of Habitat Retail and Rentals by proper planning, directing, organizing, and controlling.  Position involves selling clothing and accessories to the public, obtaining payment for goods sold, working cash register and balancing daily receipts.  The position requires an active role in viewing product lines and buying merchandise and inventorying under the direction of the Director of Retail.  As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.  A key part of every employee's job is to serve as a Targhee ambassador, engaging the guest at every opportunity. 

BENEFITS & PERKS

• Generous PTO Package
• Competitive Medical, Dental, Vision, & Life Insurance
• 401(k) with Employer match following one year of service
• Employee Winter/Summer Season Pass and Dependent Passes
• Reciprocal Skiing/ Mountain Biking at Area Resorts (Jackson Hole, Big Sky, Whitefish, Bridger Bowl, Snow King, Brighton)
• Free Buddy Ski/Lift Passes
• Food and Beverage Discounts
• Free Employee Shuttle
• Skiing/Mountain Biking Lessons
• Retail and Rental Discounts & Freebies
• Lodging Discounts
• Child Care and Summer Camp Discounts
• Discounted Whitewater Rafting and Other Off-Site Activities
• Off Mountain in Town Discounts at Retailers, Restaurants, Climbing Gym and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

1. Motivates, evaluates, and directs staff to ensure adequate guidance and resources to accomplish established goals and objectives.  Ensures that all employees receive the training, support, guidance, feedback and resources necessary. 
2. Provides superior service to all customers --the general public and Grand Targhee employees, maintaining a friendly and enthusiastic attitude. 
3. Greets customers and determining their needs. 
4. Effectively communicates with all levels of employees, guests, vendors and all other outside contacts. 
5. Delegates responsibility, motivate and leads direct reports to achieve goals and objectives. 
6. Maintains schedules in compliance with business and staffing levels. 
7. Checks in all new merchandise, stocks shelves, arrange windows and other displays throughout the store. 
8. Represents resort at industry specific functions and local community as necessary to contribute operational expertise and value. 
9. Maintains an up-to-date knowledge of store inventory. 
10. Conducts physical inventories when needed. 
11. Directs customers to the appropriate merchandise, providing them with adequate information (current trends, technical details, fabric characteristics, etc.) to make a satisfactory purchase. 
12. Work closely with vendors and manufacturers representatives in procuring merchandise.  
13. Lead the budgeting process and work within budgeting guidelines to order merchandise.  Use industry knowledge and expertise to order products that will achieve sales and revenue goals.   

RESPONSIBILITIES TO SAFETY: 

1. Protect the safety of self, co-workers, and Grand Targhee Resort guests at all times. 
2. Report any potentially harmful equipment or situations to the immediate supervisor without delay. 
3. Report safety-related accidents and incidents at once to immediate supervisor. 
4. Follow all company and department safety policies and procedures as outlined in the Resort’s Occupational Safety & Health Compliance Manual and department-specific procedures or manuals. 
5. Operate equipment in a safe manner that will not lead to injury of yourself or others. 
6. Drive in accordance with the law and Grand Targhee Resort policies. 

SUPERVISORY RESPONSIBILITIES  

Directly supervises approximately 5-8 employees.  Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

QUALIFICATIONS   

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

• Must have previous supervisory experience.   
• Previous cash handling experience is mandatory.   
• Excellent communication skills are required.  
• General proficiency with computers and knowledge of spreadsheet software applications.   
• Prior Point-of-Sale (POS) experience preferred. 

EDUCATION and/or EXPERIENCE  

Associate degree or equivalent from two-year college or technical school; or one year to two years related experience and/or training; or equivalent combination of education and experience. 

LANGUAGE SKILLS  

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 

MATHEMATICAL SKILLS  

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

REASONING ABILITY  

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

 PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to taste or smell.  The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, and color vision. 

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.  The noise level in the work environment is usually moderate.  Occasional travel is required.