Activity Area Attendant (Full and Part-Time Seasonal) Summer 2025

SUMMARY

Activity Attendants work directly with our guests and other departments to provide an exceptional guest experience. Activity Attendants play an active part in all resort activities and amenities. Our Activity Attendants are responsible for managing and operating all guest activities including belaying guests on our Rock-Climbing Wall, operating our Euro Bungy, and assisting guests with our Grand Targhee Mining Company Operation. In addition, Activity Attendants will manage our outdoor pool area; this includes supervising occupant capacity, checking guests in and out for lessons, and keeping the pool lounge clean and organized. These roles play a large role in the guest experience, services, and safety at all times. Activity Attendants serve as Targhee Ambassadors, engaging the guest at every opportunity. This role requires a commitment of five days a week, flexible availability, and the ability to work weekends and holidays. Prior customer service experience is required.

EMPLOYEE PERKS

Funefits - The Perks for Grand Targhee Employees!

• Employee Winter/ Summer Season Pass
• Reciprocal Skiing/ Mountain Biking at Area Resorts
• Free Buddy Ski/Lift Passes
• Food and Beverage Discounts
• Free Employee Shuttle
• Discounts on Skiing/ Mountain Biking Lessons
• Retail and Rental Discounts
• Lodging Discounts
• Off Mountain in Town Discounts at Retailers, Restaurants, and more!
To view a complete list of Employee Perks, please visit our website.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Qualifications: Experience:

• Previous experience in customer service, hospitality, or a related field is required.
• CPR and First Aid Certifications preferred.
• Experience in climbing, hiking, biking, and a strong familiarity with mountain environments is preferred.
• Belay certification and knowledge of rock-climbing equipment and safety preferred. As a part of this role, you will complete belay training through the resort.
• Confidence and competence in risk-management required. You will be required to perform rescue maneuvers for the Euro Bungee and Rock-Climbing Wall which include a high level of physical and mental demand.
• Lifeguard certification preferred. Note: this is NOT a lifeguarding position but experience in pool safety is preferred.

Skills:

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
• Strong problem-solving skills with a focus on guest satisfaction.
• Physical fitness and the ability to perform activities at an intermediate level or higher.

Safety and Awareness:

• Promote safe summer recreation practices by informing guests about mountain safety protocols and monitoring adherence to resort rules.
• Be aware of weather conditions and communicate any potential hazards or closures to guests.

Personal Attributes:

• Friendly, outgoing, and approachable demeanor.
• Passionate about outdoor activities and providing outstanding guest experiences.
• Reliable, punctual, and able to work flexible hours, including weekends and holidays.

Reasoning Ability:

• Ability to solve practical problems and to apply principles of logical thinking to a wide range of intellectual problems.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Must be focused on customer service while maintaining focus on profit and operational expenses.
• Must be able to view a situation from a variety of angles and determine the best solutions.
Must handle internal and external customer issues in a professional fashion.

WORK SCHEDULE & COMMITMENT

Due to the always changing schedule of the housekeeping department, days off may change month to month but two days off in a row are guaranteed. There is the possibility for overtime if any employees call off. Overtime is not guaranteed.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job takes place almost entirely outdoors, at elevation, and as such, attention to personal safety and health are required. The ability to lift heavy equipment and materials, troubleshoot mechanical equipment, perform gear safety checks, and maintain a high-level of customer service is essential. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is required to reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee will be working outdoors in varying weather conditions, including storms, wind, cold, and heat. The noise level in the work environment is usually moderate.

Note: This job description is not intended to be an exhaustive list of all duties,

responsibilities, or qualifications associated with the job.