Front Desk Lead

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40 resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.

Do you have previous supervisory experience? Do you want to help ensure the guests of Grand Teton National Park have the best living experience possible? Are you interested in working and living in Grand Teton National Park? Are you looking for an Experience of a Lifetime? If you answered, “Yes” to these questions, this position is great for you!

The Front Desk Team Lead is responsible for monitoring the activities and performance of the front desk clerks during his or her shift to ensure that high standards and efficiency are maintained. This individual directly supervises front desk, and has overall responsibility for the smooth operations of the front desk during the absence of the Front Office Manager and Assistant Front Desk Managers.

Job Specifications:

• Outlets: Jackson Lake Lodge, Colter Bay Village, Jenny Lake Lodge, Flagg Ranch
  • To learn more about our locations – visit Teton Employee - Our Properties
• Wage: $18.75 / hour
• Skill Level: Advanced

The “must haves” for this position include:

• Ability to perform under pressure
• Strong communication skills
• Good working knowledge of computers
• 1 year previous hospitality experience

We prefer that you additionally have the following skills / experience, but it is not required:

• 2 years college level education
• 2 years Hospitality experience
• 1 year Supervisory experience

What’s In It For You?

• FREE Housing (including linens and all utilities) or Full Hook-Up RV Sites
• FREE WiFi (where available)
• FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
• FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!
• FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.
• $105/week Meal Plan covers 3 meals/day in the employee cafeteria
  OR
• FREE Meal Plan covers 3 meals/day in the employee cafeteria

Before you apply, visit http://www.TetonEmployee.com for detailed information about housing and other information you will find helpful.

We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. www.vailresortscareers.com

The expected pay range is $18.75. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 506581
Reference Date: 01/03/2025
Job Code Function: Front Office