What are the responsibilities and job description for the Host position at Grand Ticino Fine Italian?
Job Summary
Italian Fine Dining restaurant seeking a friendly and organized Host/Hostess to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth seating process. This role requires excellent customer service skills, effective communication abilities, and a passion for hospitality. The Host/Host will play a crucial role in enhancing the guest experience and maintaining the flow of service.
Duties
- Greet guests as they arrive with a friendly demeanor and assist them with seating arrangements.
- Manage reservations and waitlists efficiently to optimize table turnover and guest satisfaction.
- Communicate effectively with the kitchen and waitstaff to ensure timely service.
- Provide information about menu items, specials, and restaurant policies to guests.
- Maintain cleanliness and organization of the host stand and dining area.
- Assist with guest inquiries, concerns, or special requests to enhance their dining experience.
- Utilize POS systems for managing reservations and tracking guest preferences when necessary.
- Collaborate with team members to ensure smooth operations during busy periods.
Experience
- Previous experience in customer service or food service is preferred but not required.
- Strong communication skills are essential for effective guest interactions and teamwork.
- A background in hospitality or hotel services is a plus, as it enhances understanding of guest relations.
- Ability to multitask in a fast-paced environment while maintaining attention to detail is crucial.
- A positive attitude and willingness to help others contribute significantly to team success.
Join us as we create memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Ability to Commute:
- Birmingham, AL 35242 (Required)
Work Location: In person
Salary : $12 - $15